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Senior Associate, Fulfillment (Atlanta)

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Who We Are

We're Chomps, the fastest-growing snack brand in the U.S. and we're reimagining snacking. Our meat snacks are made using high-quality proteins, no sugar, and real ingredients – because we believe snacking should be simple, delicious, and convenient. Chomps can be found in over 30,000 stores nationwide with a strong e-commerce presence. Our mission is to inspire, educate, and fuel our community with accessible, real food that doesn't compromise on taste.

Traits of a Chompian

If you've been called scrappy, resourceful, and persistent, then you might just be a Chompian. You're a team player who's self-motivated and action-oriented. You're committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You're a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you'll go the extra mile for your team, consumers, and audience. You're hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.

What You Will Do

As the Senior Associate, Fulfillment you will play a critical role in ensuring our order fulfillment strategy is flexible, right-sized for our growth plans, and provides best-in-class execution and service levels for our valued customers. The ideal candidate is a strategic thinker with a readiness to learn and build systems to accelerate Chomps towards our rapid growth objectives. This is an exceptional opportunity for an ambitious individual with a background in customer supply chain management and/or third-party logistics (3PL) relationship and performance management, capable of both individual contribution and leadership in an entrepreneurial environment. This role will be based in the Atlanta, GA area to support the future expansion of Chomps' fulfillment operations.

Responsibilities

  • Fulfillment Strategy, Execution & Order Management
    • Own end-to-end fulfillment operations for wholesale customer orders in the Southeast region
    • Lead the onboarding and integration of new fulfillment location within the network, preparing site for steady state operations and transition to vendor management
    • Drive operational excellence across all warehouse activities, including inbound receipt, inventory accuracy, and outbound shipping (LTL, FTL, parcel)
    • Coordinate with site leadership to implement productivity and continuous improvement initiatives, including technology and process enhancements
    • Serve as the primary internal contact for executing FSQA and Inventory Control processes at the location level
    • Ensure accurate receiving, adherence to FEFO practices, and strong inventory controls across all facilities
    • Manage order allocation in partnership with Sales, BAT, and Planning teams to ensure timely and accurate fulfillment
    • Collaborate with the Logistics team to support transportation planning
  • Systems & Reporting
    • Support the fulfillment and order management processes within NetSuite for regional orders
    • Knowledge of EDI transactions to streamline order and data flow
    • Utilize external systems and partner portals (i.e WMS, TMS) to run reports and conduct fulfillment analysis
    • Perform wholesale MOQ analysis and ensure customer compliance, providing data-driven recommendations
  • Performance & Vendor Management
    • Own fulfillment compliance tracking, reconciliation, and enforcement of SOPs, including adherence to customer routing guides
    • Partner with 3PLs to ensure alignment with documented playbooks and execution standards
    • Monitor and manage 3PL performance across key metrics: on-time fulfillment, order accuracy, inventory accuracy, dock-to-stock time, and cost per order
    • Maintain proactive communication with 3PL teams to resolve issues and support continuous improvement
    • Audit 3PL spend against contracts and budgets; identify inefficiencies and drive corrective actions
    • Support Quarterly Business Reviews (QBRs) with 3PL partners to assess performance, align on goals, and implement improvements

Who You Are

  • Highly proficient in MS Excel
  • Must be located in Atlanta, GA area with willingness to travel to partner site at least 20% of the time and to other locations across the country
  • 3+ years of experience in 3PL fulfillment management and/or distribution management
  • Experienced ERP user (SAP, NetSuite, MS Dynamics)
  • Retail/Wholesale fulfillment experience required
  • You are able to quickly grasp new concepts, multitask, maintain focus, and adapt to a variety of challenges in a fast-paced environment; you like building game changing systems
  • You have an entrepreneurial mentality with a 'self-starter' approach
  • You are an adept problem solver who seeks creative solutions, with a consistent attention to detail
  • Your analytical skills are strong
  • You have the capability to manage your workload effectively, meet deadlines, and deliver high-quality output
  • You are a highly organized and a strong communicator with demonstrated cross-functional experience
  • You are a leader and team player: ability to work and make decisions autonomously while fostering collaboration and engagement within Logistics, Operations, and broader Chomps organization to ensure alignment
  • You can handle detailed procedures in a time-constrained environment
  • You are experienced with creating SOPs and other process documentation
  • You have excellent written and verbal communication skills
  • You can work independently and as part of a team

Position: Senior Associate, Fulfillment (Atlanta)

Reports to: Senior Manager, Logistics

Location: Atlanta, GA

Type: Full-Time, exempt

Salary Range Opportunity:

  • The salary range for this role is $85,000 - $95,000 + 15% annual bonus

Compensation Philosophy & Total Comp:

  • Our salary ranges are based on verified market data and our philosophy of paying competitively for our size and industry
  • Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company
  • In addition to base salary, full-time team members receive medical, dental, and vision insurance, 401K 6% match, and monthly reimbursements for wellness and home office.

Other Perks:

  • Ability to make an impact: Join a rapidly growing and entrepreneurial-spirited team at a pivotal point to positively impact the food industry.
  • Opportunities to grow: Advance within Chomps quickly based on outstanding performance.
  • Unlimited PTO and 11+ paid holiday days. Hybrid & flexible remote schedule. Chicago office open to those in the area.
  • Paid maternity and paternity leave.
  • Bi-annual total team in-person activities.
  • Company-wide Continual Education budget.
  • Unlimited snacks: Enough meat sticks that if you wanted to eat your body weight in them you could (no judgment here).

Our Commitment

Chomps is committed to a diverse and inclusive workforce. To achieve our mission of making nutritious food more accessible we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and the smart thing for our business.

We're aware of the research showing that historically underrepresented groups are less likely to apply for a job if they don't believe that they meet all of the criteria. Do you hesitate to submit an application because you believe you need to check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Chomps.

You must reside in the United States to be considered for this position. Chomps does not provide employment-based visa sponsorship at this time. Candidates must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.

Important Notice:

It has come to our attention that fraudsters have been posing as Chomps employees or recruiters and contacting job-seeking candidates regarding potential job opportunities. These fraudulent messages sometimes include a request for payment and confidential personal information. Please note that the Chomps recruiting process does not include asking candidates for payments or other confidential financial information.If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles: https://chomps.com/pages/chomps-careers. If you have questions please email us at people@chomps.com

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