Senior Associate - PMO (Consulting & Corporates)

Position Title – Senior Associate

Experience Level – 2-5 yearsof relevant experience.

Department – Consulting & Corporates

Location – Bangalore

Position reports to – Assistant Director

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  Stakeholder Engagement & Management: Identify, analyze, and engage internal and external stakeholders to understand their needs, expectations, and concerns throughout the project lifecycle
• Requirement Gathering & Clarification: Act as the primary interface for capturing, refining, and clarifying requirements from stakeholders, ensuring all expectations are clearly understood and documented
• Expectation Management: Proactively manage stakeholder expectations regarding timelines, deliverables, and project scope; provide transparent and timely updates to both partners and internal teams
• Client Communication: Maintain regular, high-quality communication with all stakeholders; facilitate workshops, requirement reviews, and feedback sessions to nurture alignment and address any emerging concerns
• Issue & Risk Resolution: Monitor for potential risks, misalignments, or conflicts between stakeholder expectations and project realities; coordinate timely resolution or escalation as required
• Documentation & Reporting: Prepare and distribute regular reports to stakeholders, capturing status, issues, decisions, and changes to requirements or timelines

• Continuous Improvement: Gather stakeholder feedback to refine processes, enhance engagement practices, and improve overall satisfaction.

Key Competencies

• Bachelor's degree in Business, Engineering, or a related field; Master's degree preferred.
• Minimum of 2-3 years of experience in process excellence, PMO preferred
• Strong working knowledge of tools such as Trello, JIRA, PPT and Excel
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a hybrid work environment
• Demonstrated ability to achieve time and cost savings through process improvements
• Strong coordination skills with both clients and internal team members