Senior Beauty Services Manager

About the Role

Jeddah is known for its appreciation of luxury, style, and exceptional personal care, and at Equilibre Hair Science Salon and Aesthetics, we bring that same standard to every client experience. We believe beauty services should go beyond routine appointments—they should deliver confidence, elegance, and transformation.

We are looking for a Beauty Services Manager (m/f/d) who can take ownership of our client experience, service quality, and beauty operations. You are not simply managing appointments or supervising staff—you are shaping the service culture, elevating treatment standards, and ensuring every guest receives a premium luxury experience.

You will lead a talented team of beauty specialists, hair professionals, and client service staff, bridging operational excellence with personalized customer care. You are the voice of the client in a room full of stylists, therapists, and business leaders.

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Why Work With Us?

The Environment

Our salon is located in one of Jeddah’s premium commercial districts. We believe creativity and beauty thrive in inspiring spaces—think elegant interiors, premium products, and a team that values excellence.

Service Excellence

We don’t need you to convince us that customer experience matters. We know it does. You will have a direct voice in shaping service standards, treatment protocols, and client loyalty strategies from Day 1.

Premium Tools and Products

We work with advanced haircare systems, premium cosmetic brands, digital booking platforms, and modern salon management technology.

Growth

You will have access to professional training programs, international beauty workshops, and leadership development opportunities to keep your skills and team performance at the highest level.

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Key Responsibilities

Service Operations Ownership

Oversee daily beauty and salon operations, ensuring every service meets premium brand standards.

Team Leadership

Lead, mentor, and develop hair stylists, beauty therapists, client advisors, and support staff.

Client Experience Management

Ensure exceptional guest satisfaction by optimizing consultation processes, treatment quality, and aftercare service.

Performance Management

Monitor service quality, team productivity, appointment flow, and client retention metrics.

Training and Development

Conduct service coaching, performance reviews, and skills development programs that elevate team standards.

Business and Stakeholder Management

Collaborate with senior leadership on service strategy, sales targets, promotional campaigns, and operational improvements.

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What We Are Looking For?

Experience

6+ years in salon management, beauty operations, luxury hospitality, or premium client services, with at least 1–2 years in a leadership role.

Industry Knowledge

Strong understanding of haircare services, beauty treatments, luxury client expectations, retail product sales, and service excellence.

Leadership Skills

Proven ability to manage teams, resolve client concerns professionally, and drive service performance.

Language Skills

English (Professional) is required for client communication and operational reporting. Arabic is considered a strong advantage.

Mindset

You are polished, proactive, and commercially aware. You know when to perfect the client journey and when to move quickly to keep operations flowing smoothly.

الراتب المدفوع: ﷼١٧٬٠٠٠٫٠٠ لكل شهر

موقع العمل: بشكل شخصي