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This role entails knowledge holding about the event-driven architecture (EDA) platform for standardized integrations and assistance for external teams implementing their end-to-end integrations between multiple systems. Engineering standards and documentation exist for guidance, which the BA will need to navigate well across and contribute to. Applicable area of the integration content - the retail/e-com domain operations as well as ERP (SAP4HANA). Business event modeling (conceptual, logical, and technical) is needed from a business analysis perspective.
In this position, you will play several roles at once:
System Analyst modeling business event structures where field-level analysis of different complexities is required
Business Analyst facilitating high-level business flow analysis and developing/improving processes in the team and across multiple teams
Collaborate with multiple teams to clarify business and technical requirements.
Provide guidance on the integration platform and relevant engineering standards.
Facilitate business flow analysis and ensure accurate translation of data exchanges into business events.
Contribute to building and optimizing internal and cross-team processes.
Work with the engineering team to define optimal technical solutions.
Create and maintain Jira tasks for development teams.
Review Avro schema pull requests from both technical and business perspectives.
Support the full development cycle, from pre-analysis and design through UAT and release coordination.
Prepare detailed IDDs, field mappings, and documentation.
Identify corner cases early and help automate them to reduce manual testing.
Take ownership of system quality and adherence to established standards.
5+ years of general experience in IT and/or E-commerce, Retail-tech, Logistics
3+ years as a System/Business analyst
Fluent English and excellent communication skills
Strong requirements elicitation skills across multiple stakeholder types
Business flow diagram drawing
Business event schema modeling
Preparing dev tasks, technical design documents, and field mappings
Solid understanding of XML/JSON, APIs, Kafka fundamentals, and databases
Knowledge of SQL and data structures
Confident user of Jira, Confluence, Lucid, Miro, Azure DevOps, and similar tools
Project management experience is an advantage
Ability to efficiently switch between multiple workstreams
Nice to have:
Hands-on experience with ERP systems
SAP familiarity
Proven track record in implementing an EDA approach
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