Senior Business Analyst - Supply Chain Systems

SO, WHAT'S THE STORY?

Dr. Martens is on a mission to scale its global operations through technology-enabled transformation. As we build a connected and responsive supply chain to support our growth and sustainability goals, were in the journey towards next-generation digital capabilities from planning and logistics to sourcing, product lifecycle, and inventory visibility.

We're looking for a Business Systems Analyst (BSA) to join our Global Technology Centre (GTC) in Bangalore and play a key role in delivering technology projects that power our Supply Chain and Finance operations. You will partner with business teams and technology stakeholders across regions to analyse needs, design solutions, and drive the delivery of systems that support smarter, faster, and more resilient operations.

If you have a passion for digital transformation in the supply chain, strong analytical thinking, and experience working across business and tech teams this role could be for you.

THE GIG

As a Business Systems Analyst Supply Chain & Finance Technology, you will work closely with business users, product owners, solution architects, and delivery teams to ensure that technology solutions are clearly defined, well-documented, and aligned with our business strategy.

Main Responsibilities:

• Collaborate with stakeholders across supply chain, operations, and finance to understand current processes, challenges, and goals
• Conduct detailed requirements gathering through interviews, workshops, and data analysis
• Translate business needs into user stories, functional specifications, process flows, and system requirements
• Work with technical teams to ensure that solutions meet business expectations and integration needs
• Support solution design across multiple domains such as demand planning, procurement, logistics, inventory, sourcing, and product development
• Collaborate with Finance teams where supply chain processes intersect with costing, inventory valuation, and financial reporting
• Participate in testing and validation to ensure system functionality and data integrity
• Contribute to process improvement initiatives by identifying opportunities for automation, simplification, or improved user experience
• Maintain up-to-date documentation of processes, system configurations, and data flows
• Act as a functional subject matter expert across assigned technology areas and participate in ongoing support and enhancements

THE STUFF THAT SETS YOU APART

Experience and Skills

Must-Haves:

• 6-10 years' experience as a Business Systems Analyst
• Strong domain expertise in supply chain processes, including planning, sourcing, logistics, and inventory
• Proven ability in gathering requirements, drafting user stories and specifications, and supporting technical delivery
• Understanding of finance processes that overlap with supply chain operations
• Excellent analytical and documentation skills, such as process flows, functional specifications, and data mapping
• Excellent in person and remote presentation skills.
• Track record of working with cross-functional and global teams within a matrixed environment
• Familiarity with supply chain technology tools, for example PLM, WMS, planning systems, and procurement solutions
• Familiarity with technology implementations of any ERP tool like D365, Oracle, SAP, etc. Keen understanding of finance processes.
• Exposure to finance tools or ERP systems in a support or analysis capacity, though not central to the role
• Experience within the fashion, retail, or consumer goods sectors
• Acquainted with Agile delivery approaches, such as Scrum and Kanban
• Proficient in utilising platforms like JIRA, Confluence, Visio, or Lucid chart

Soft Skills

• Continuous improvement mindset with the ability to think both short and long term.
• Good communication and stakeholder management skills, both technical and non-technical: demonstrating the ability to work with finance or global supply chain business teams.
• A proactive, innovative approach to solving challenges and driving change.
• Proactive in identifying inefficiencies and proposing innovative tech-driven solutions.

At DM your technical ability will go hand in hand with our leadership characteristics:

• Inspire people: share a vision and plan linked to our strategy; make people feel they are part of something bigger; grow your peoples confidence and capacity through coaching and development
• Think like a custodian: think and act strategically about the long-term health of DM; make courageous decisions to grow and protect the brand; leave DMs in a better place for consumers and the next generation of leaders
• Build connections: form authentic collaborative relationships; build self, talent, diverse & inclusive teams and partnerships; create space to have open and honest discussions with your team and peers
• Deliver results: empower and hold yourself and your people accountable; create a safe environment to drive performance and progress, not perfection; be agile, find solutions and deliver with integrity