Senior Case Manager

Senior Case Manager – Immigration Law

Location: Gainesville, GA (In-Office)

Compensation: $60,000+ DOE

Holden Law Firm is a fast-paced small immigration law firm serving individuals and families in high-stakes EOIR and USCIS matters in North Georgia. We are seeking a Senior Case Manager to oversee case flow, coordinate staff, and ensure that cases are handled accurately, proactively, and timely.

This role is designed for an experienced immigration professional who is comfortable taking ownership of cases, managing workflow across staff members, and making judgment calls in a complex legal environment. Our clients are navigating an immigration system that is increasingly strict, inconsistent, and unforgiving. Deadlines, accuracy, and follow-through are critical for this position.

Key Responsibilities

• Oversee immigration cases from intake through resolution
• Track deadlines, filings, RFEs, court dates, renewals, and follow-ups in Clio
• Make informed judgment calls regarding case flow, priorities, and next steps within established firm processes
• Coordinate workflows between reception and other staff to ensure accountability, follow-through, and timely completion of work
• Review case files, forms, and filings for completeness and accuracy
• Communicate clearly and professionally with clients and government agencies in English and Spanish
• Flag legal, procedural, or deadline-related issues early and escalate as needed
• Maintain accurate and current case statuses to ensure nothing falls through the cracks
• Use sound judgment to resolve routine case-flow issues independently, escalating to the attorney when necessary

Required Skills & Experience

• 5+ years of immigration law experience (EOIR and USCIS)
• Strong written and spoken English and Spanish (must be fluent in both, with the ability to draft clear, professional client communications and legal documents)
• High level of comfort with technology (Clio, case management systems, PDFs, e-filing)
• Experience coordinating workflows
• Ability to self-manage priorities, take initiative, and work independently with minimal supervision

Compensation & Benefits

• $60,000+ per year, depending on experience
• Generous paid time off
• Paid holidays
• Professional, supportive work environment
• 401K

How to Apply

Please submit your resume and a brief cover letter describing your immigration law experience, your experience managing cases and/or staff, and why you are interested in a leadership-level role to gio@holdenfirm.com.

Applications without five years of immigration law experience will not be considered. Because of the number of applicants we receive, we are only able to respond to applicants who meet the requirements for the position.

Why Join Holden Law Firm

Holden Law Firm’s work is guided by four core values: Compassionate Advocacy, Integrity in Relationships, Attentive Service, and Excellence in Legal Work.

In practice, that means we take our clients seriously, we follow through on what we say we will do, we communicate clearly and honestly, and we do not cut corners, especially in an immigration system where small mistakes can have serious consequences.

This role is a strong fit for someone who shares those values. You will be trusted to manage complex cases with care, treat clients and colleagues with respect, and uphold a high standard of organization and accuracy so our clients feel supported and well-represented at every stage of their case. Your work will have an immediate and direct impact in the family of our immigrant families and will ensure that they have the opportunity to live safer, better lives, no matter their circumstances.

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Paid time off
• Parental leave
• Retirement plan

Application Question(s):

• Do you have at least 5 years of hands-on immigration law experience, including EOIR and USCIS cases?
• Describe a situation where you had to make a judgment call on an immigration case without immediate attorney input. What did you do?
• How do you personally track deadlines and ensure nothing falls through the cracks when managing many active cases?
• Holden Law Firm values Compassionate Advocacy, Integrity in Relationships, Attentive Service, and Excellence in Legal Work. Which of these resonates most with you, and why?

Language:

• English and Spanish fluently? (Required)

Work Location: In person