Senior CDP / CRM Data Engineer

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We're united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated, Senior CDP / CRM Data Engineer with a passion for delivering value to the business, while helping to ensure that best practices are adopted and followed. You will be responsible for providing technical expertise and mentorship to the team—working on complex and challenging problems alongside other driven and talented team members.

As a Senior CDP/CRM Data Engineer, you will serve as the technical bridge between our data infrastructure and marketing execution. You will partner closely with the CRM team to design scalable data models that prioritize high availability and data quality. Beyond CRM marketing, you will collaborate with Data Engineering, Product, and Core Engineering to build robust pipelines that capture the user behaviors driving our strategic goals. You will be responsible for orchestrating complex data flows across our CDP, internal APIs, and Data Warehouse to ensure a seamless, unified MarTech ecosystem.

We have a small team, meaning you'll own the full lifecycle of our MarTech data. As a key member of this team, you will implement and deliver data solutions in an iterative fashion, spanning the gap between raw data and marketing automation. You'll work cross-functionally across all stages of the SDLC to ensure our MarTech ecosystem provides the high-quality, actionable data required to hit our strategic growth targets.

If you are interested in building MarTech data infrastructure; providing performant and scalable services; and making complex integrations smooth, intuitive, and observable, we would love to speak with you.

RESPONSIBILITIES:

• Work independently and as a senior member of a cross-disciplinary squad
• Collaborate closely with distributed teams in the United States
• Foster a culture of quality and ownership
• Contribute to the development of an evolving data model
• Leverage skills and experience to implement solid data delivery
• Connect data to multiple platforms outside of CRM
• Send data from a CDP to various platforms including CRM
• Create Audiences for CRM team
• Monitor data quality
• Provide mentorship to all members of the team, coaching team members on their personal and career development.
• Iterative development, including troubleshooting and performance optimization
• Work across multiple platforms

SUCCESSFUL SENIOR SOFTWARE ENGINEERING CANDIDATES HAVE:

• 5 or more years experience in data engineering, MarTech engineering, Marketing Automation or CDP operations
• Familiarity working with a CDP, including ingestion, transformation, identity resolution and activation
• Strong proficiency in SQL specifically working with Snowflake with familiarity with ETL, ETL processing and data pipelines
• Proficiency in Python or equivalent
• Familiarity with data modeling for APIs
• Strong proven experience in data modeling for behavioral based campaigns
• Experience working with Braze
• Experience working with CRM team
• Familiarity with multiple MarTech systems including MMPs such as Appsflyer or Branch, Ad platforms and Behavioural Analytics Platforms
• Working knowledge of consent, privacy and data governance such as GDPR and CCPA

WORK MODEL:

This role is Together@TKWW-eligible. If you're based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you're in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life's most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.

WHAT WE LOVE ABOUT YOU:

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW's legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW's legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.