Senior Claims Adjuster

Company Details

Fortune 500 Company. Fast growing, dynamic organisation, dedicated to the development of its people.

Our organisation is actively committed to Innovation. Team members throughout our business live the Innovation Behaviours. This fosters an Innovation culture where new skills are learnt, ideas are shared and opportunities are created as we strive for better outcome.

The Role

The Opportunity

Ready to be at the centre of action? As a Senior Claims Adjuster, you'll be the driving force behind complex claims resolution, working with a diverse portfolio that keeps you challenged and engaged. This is your chance to step into a role where your expertise shapes outcomes, your ideas spark change, and your leadership inspires others.

What You'll Do

• Take ownership of a varied portfolio of general insurance claims-think Public Liability, Professional Indemnity, Product Liability, Management Liability, and D&O.

• Be the trusted advisor for brokers, insureds, and service providers, building relationships that matter.

• Lead the way in delivering fast, fair, and high-quality claims outcomes-your decisions will make a real difference.

• Mentor and empower junior claims professionals, helping them reach their potential.

• Champion best practice and continuous improvement, collaborating with underwriters and other teams to drive innovation.

• Dive into claims analysis and reporting, providing insights that shape strategy.

• Be a key contributor in team meetings and process improvement initiatives.

The Candidate - Skills, Qualifications & Experience

About you

You're an experienced insurance professional who thrives on challenge and variety. You bring energy, curiosity, and a solutions-focused mindset to everything you do.

• 5+ years' experience in insurance claims or law.

• Deep expertise in Financial Lines or Public Liability claims.

• Proven track record managing complex claims and delivering outstanding results.

• Excellent communicator and relationship builder.

• Tech-savvy, with strong skills in Microsoft Office and claims systems.

• Commercially minded, risk-aware, and always looking for a better way.

• Passionate about mentoring and developing others.

Bonus Points For:

• Tertiary qualifications in Law, Business/Commerce, or a related field.

• Experience with corporate auditing and process improvement.

Everything Counts. Everyone Matters.