Senior Client Advisor - Dubai Mall Beauty Store

Senior Client Advisor - Dubai Mall Beauty Store

"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!"

Job responsibilities OVERALL MISSION

As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide clients across the Brand.

You will be a role model to the team, and will support your Team Manager in operational duties.

You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES Be an Exceptional Client Advisor, and a Role Model for the Team

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Welcome every Client and enhance the experience
• Advise Clients across the Brand and all product categories
• Leverage clienteling tools to build long term client relationships, inspiring teammates through Clienteling excellence
• Embrace the Client centric mindset by collecting feedback, feeding best practices back to the boutique to develop existing and new services
• Perform as a team player, participating in all activities contributing to the overall objectives of the store
• Uphold grooming and behavior standards that reflect the Louis Vuitton Brand
• Follow the company's policies and procedures

Profile Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

• Support Management in daily operations: VM support, stock organization, and opening / closing duties
• Train your peers by sharing knowledge on brand, products, and client experience daily
• Support the onboarding and integration of new Client Advisors
• Demonstrate ongoing respect and adherence to company's policies and provide support to other Client Advisors when needed

Assigned Champion or Additional Responsibilities (if applicable)

• Stock and store operations, visual merchandising responsibilities

Optional Champion of a Product Category

• Be the Expert in one or more Category: Merchandising, training, providing the team with feedback (product performance, quality issues, product launch, local competitors, trends, missing opportunities )

Additional information

Curiosity Empathy Agility Commercial Mindset
Passion for the Brand Professional Attitude Interpersonal Skills Responsibility & Ownership

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects and voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.