Senior Client Services Manager

Job Description

Senior Client Services Manager leads client relationship strategies, ensures service excellence, drives customer satisfaction, manages key accounts, coordinates cross-functional teams, and enhances business growth through proactive client engagement and retention initiatives.

Key Responsibilities

• Develop strong client relationships ensuring satisfaction consistently
• Oversee service delivery performance across departments
• Manage key accounts and strategic partnerships
• Resolve escalated client issues professionally promptly
• Analyze client feedback to improve services
• Coordinate internal teams to meet expectations
• Prepare performance reports and client presentations
• Drive revenue growth through account expansion.

Skill & Experience

• Excellent communication and negotiation skills
• Strong leadership and team management abilities
• Advanced client relationship management expertise
• Strategic thinking with analytical problem-solving skills
• Ability to manage multiple high-value accounts
• Proficiency in CRM tools and reporting.

• Date Posted

  February 11, 2026
• Location

  Doha, Qatar
• Offered Salary:

  228000 - 324000 / year
• Expiration date

  February 16, 2028
• Experience

  5 Year
• Gender

  Both
• Qualification

  Bachelor Degree