Senior Commercial Director

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.

Senior Commercial Director – Four Seasons Hotel Cairo at Nile Plaza, Egypt

About Four Seasons Hotel Cairo at Nile Plaza, Egypt:

Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

The Role of Senior Commercial Director:

The Cluster Commercial Director is responsible for leading the commercial strategy across the portfolio of hotels and pre ‑ opening projects, ensuring strong revenue performance, effective market positioning, and seamless collaboration with all key stakeholders. The role drives leadership across Revenue, Sales, Marketing, PR, and Commercial Systems while developing talent, strengthening internal capabilities, and maximizing business opportunities across priority markets. This position requires cross ‑ departmental alignment, clear communication with ownership and senior leadership, and the ability to manage multiple priorities in a fast ‑ paced environment. The role requires expertise in various areas as follows:

1) Leadership:

• Lead, coach, and develop a strong commercial team with a focus on internal talent growth.
• Organize and guide senior commercial functions (Revenue, Marketing, Systems, Creative).
• Build trust and strong relationships with Ownership, Home Office, Egypt commercial team, and hotel leaders.
• Communicate clear strategies for operating and pre‑opening hotels to stakeholders.
• Collaborate effectively with GMs, Finance, and Operations to achieve KPIs and financial goals.
• Manage high‑pressure situations, conflicting priorities, and complex negotiations.

2) Maximize Hotel Revenue Management:

• Deep understanding of business mix, pricing, positioning, and seasonality.
• Strategic oversight of revenue management and commercial models for all hotels.
• Lead revenue‑generation culture and support analytical, data‑driven decision making.

3) Marketing and Public Relations:

• Set the strategic marketing vision for the destination and hotel portfolio.
• Lead commercial planning, budgeting, and cross‑property synergies.
• Provide strategic direction to PR and Communications, ensuring clear messaging and strong market presence.
• Analyse competitive landscape to grow market share and strengthen luxury positioning.
• Understanding of PR and social media value and ability to guide destination‑level PR efforts.

4) Sales:

• Provide strategic vision for sales deployment and resource optimization across hotels.
• Understand the impact of direct sales activities on performance.
• Guide Commercial Directors in sales team management, performance, and goal achievement.
• Strong understanding of client relations, travel partners, and strategic accounts.

Our Ideal Senior Commercial Director:
The ideal candidate must be an existing Cluster Commercial Director with a minimum of five years of experience, and possess fluency in written and spoken English along with solid luxury resort or hotel experience. It is preferred that the candidate also brings resort and pre ‑ opening exposure, as well as experience across key markets including Leisure, UK & Europe, Russia & CIS, Middle East, and MICE. Arabic language skills (written and/or spoken) are considered an added advantage.

This position reports directly to the Regional Vice President based in Cairo, with a dotted (functional) reporting line to the VP Commercial EMEA in Dubai. The role also maintains close working relationships with the Ownership Group, as well as the Hotels’ General Managers and Planning Committee to ensure alignment on commercial strategies and business objectives.

Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms , Employee Meals and stays at FS properties (based on availability), with discounted meals.
• Comprehensive private medical insurance, Dental/disability/life insurance.
• Retirement benefits/pension

Learn more about what it is like to work at Four Seasons - visit us:

• https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• https://www.facebook.com/FourSeasonsJobs

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application !