Senior CX & Service Design Strategist

A dynamic consultancy in Abu Dhabi is seeking a Customer Experience & Service Design Consultant. The role requires a Bachelor's in industrial engineering or design management, with at least 2 years of experience in consultancy or service design. You'll conduct user research, design workshops, develop customer journey maps, and collaborate with various teams. Proficiency in design thinking and exceptional communication skills are essential. An ability to present data effectively and fluency in Arabic is also required.