Senior Dynamics 365 CRM Consultant

We are looking for an experienced Senior D365 CRM Consultant to join our Karachi office. This role is ideal for someone who has strong technical depth across the Dynamics 365 CRM suite and has experience mentoring or leading a small team of consultants.

What You’ll Do:

Design and develop custom solutions using Dynamics 365 CE (Sales, Customer Service, Marketing) and Power Platform (Model Driven App, Canvas App, Power Portal, Power Automate)

Lead small technical teams on assigned projects, providing guidance and code reviews

Customise CRM using JavaScript, Plugins (C#), Workflows, Power Automate, and Web Resources

Collaborate with onshore functional consultants to understand requirements and translate them into scalable technical solutions

Perform data migration, integration setup (using APIs or middleware), and solution deployments

Troubleshoot and resolve complex CRM issues independently

Ensure best practices in code quality, ALM, and solution architecture

Document solutions and contribute to knowledge sharing within the team

What You Bring:

4+ years of hands-on technical experience with Dynamics 365 CRM / CE (Sales, Customer Service, or Marketing)

Proficiency in C# (Plugins), JavaScript, Power Automate, and Dataverse

Experience with Azure Logic Apps, Custom APIs, and third-party integrations

Working knowledge of Power Platform: Power Apps, Power Automate, Power Pages

Prior experience in mentoring or leading small technical teams (2–5 members)

Strong problem-solving and debugging skills with a detail-oriented mindset

Excellent communication and collaboration skills

Microsoft certifications are a strong plus

Why Join ITKnocks?

Work on international enterprise projects with high visibility

Opportunity to grow into Tech Lead or Solution Architect roles

Flexible working culture with mentorship from experienced professionals

Competitive salary and long-term career roadmap

Perks & Benefits

We believe great work happens when people feel supported, valued, and balanced. Here’s what you can look forward to as part of our team:

• Bi-Annual Increments
• Hybrid Work Model
• Medical Coverage (IPD & OPD)
• Referral Bonus
• Paid Certifications
• Perfect Work-Life Balance
• Work Timings: Monday to Friday, 6:00 AM – 3:00 PM (PKT)

(An early start means you’ll have the rest of the afternoon and evening free, perfect for avoiding peak traffic, spending more time with family, or enjoying your social life.)

*Apply now or share your resume at hr@itknocks.com

Job Type: Full-time

Application Question(s):

• How many years of work experience do you have with Microsoft Dynamics 365 (CRM/CE)?
• Are you based in Karachi, or able to work from Karachi?
• What’s your notice period?

Work Location: In person