Senior E-Commerce Manager - Global MNC Experience

As a global market leader in assembly and fastening materials, the Würth Group offers a portfolio of over 5 million products to the automotive, construction, and industrial sectors. With 400+ companies in 80 countries and a workforce of 90,000+, we combine global scale with local agility. In the UAE, we are redefining the industry through innovative digital solutions that build resilient, future-ready supply chains.

The newly Dubai-established WÜRTH PROFESSIONAL SOLUTIONS introduces a breakthrough concept designed to enhance our clients service and support, ensuring that they benefit from a dedicated, 24/7 mentality team committed to fulfilling any need with excellence. WÜRTH PROFESSIONAL SOLUTIONS brings the access to a broad range of product and services leveraging the extensive capabilities of Wurth’s 80 years global history and experience to the Middle East under one umbrella.

We are a one-stop-shop for highly sophisticated clients with complex business models in 4 market segments: construction and infrastructure, operations and facility management, manufacturing as well as the vertical Multiples, which comprises projects in AI and vertical farming amongst others.

Würth Professional Solutions is seeking an experienced and strategic E-commerce Manager to lead and drive our digital commerce growth in the B2B sector, particularly in the UAE/GCC region. This pivotal role will be responsible for defining and executing the e-commerce strategy, managing all aspects of our online platform operations, and collaborating cross-functionally to ensure a best-in-class digital experience for our professional customers.

Key Responsibilities

E-commerce Strategy & Operations

• Develop and Execute Strategy: Define and implement the comprehensive e-commerce strategy to drive B2B online sales, enhance the customer journey, and align digital initiatives with overall business and sales objectives in the UAE market.
• Platform Management: Oversee day-to-day operations of the e-commerce platform, including product data integrity, pricing, promotions, inventory display, and user account management.
• Catalog & Content Optimization: Manage, maintain, and optimize online product catalogs and product information (descriptions, images, specifications) within the Product Information Management (PIM) system to ensure accuracy and appeal.
• Digital Procurement Solutions: Drive and support the integration of e-procurement solutions (e.g., OCI punch-out, cXML, EDI connections) for key B2B customers, acting as the primary coordinator between IT, Sales, and the customer.

Digital Marketing & Optimization

• Performance Marketing: Plan and execute digital marketing initiatives, including SEO/SEM, email campaigns, and potential social media/display advertising, to drive targeted traffic and increase product visibility.
• Data Analysis & CRO: Monitor and analyze key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer behavior using tools like Google Analytics and internal reporting systems. Implement A/B testing and conversion rate optimization (CRO) strategies.
• User Experience (UX/UI): Continuously monitor and improve the website's functionality, design, and user experience to ensure intuitive navigation, optimal search functionality, and mobile responsiveness.

Required Skills & Qualifications

Education & Experience

• Relevant Industry Experience: Prior experience in the B2B industrial supply, construction materials, power/automation technology, or similar distribution sectors is highly preferred.
• Competitive Company Exposure: Experience gained while working at a market player like ABB, Hilti, Fischer, Fastenal, Grainger, or similar multinational industrial/B2B suppliers, is a significant advantage.
• Education: Bachelor’s degree in Business, Marketing, E-commerce, Computer Science, or a related field.
• Experience: 5+ years of progressive experience in an E-commerce, Digital Marketing, or Platform Management role, specifically within the B2B or industrial distribution environment.
• Technical Proficiency: Strong hands-on experience with major e-commerce platforms (e.g., SAP Commerce/Hybris, Magento, BigCommerce) and Content Management Systems (CMS) or PIM systems.
• B2B E-Procurement Knowledge: Strong understanding of e-procurement processes and tools (EDI, e-catalogs, OCI, cXML) is highly desirable.
• Analytical Skills: Excellent analytical and data-driven problem-solving skills, with proficiency in web analytics tools (Google Analytics) and advanced Excel/reporting capabilities.
• Digital Marketing Expertise: Solid knowledge of digital marketing techniques, especially SEO best practicesand paid advertising (SEM/PPC).

WHAT WE OFFER YOU:

• UNICORN START-UP MENTALITY
• RESILIENT TEAM OF HIGH PERFORMANCE
• CULTURAL, TEAM AND TASK DIVERSITY
• FAST PERSONAL AND CAREER GROWTH
• FLAT HIERARCHY AND 100% FAMILY BUSINESS
• BUILDING A GLOBAL GROUP WITH STRONG LOCAL FOCUS
• GLOBAL TRAVEL: TRADE SHOWS AND BUSINESS MEETINGS FROM DAY 1

Job Type: Full-time

Pay: AED15,000.00 - AED25,000.00 per month

Work Location: In person