Senior Engineer- Integrations

About Rev.io

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.

Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey.

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values.

Our Mission: To help clients grow revenue efficiently.

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users.

Our ACT TOP Values:

• Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.
• Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need.
• Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching.
• Transparent Leadership: Communicating openly, regardless of title or situation.
• Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome.
• Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.

In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment!

About The Role: The Senior Engineer –Integrations will spearhead our newly formed integrations team in developing a cutting-edge framework that powers Rev.io's flagship PSA application and product suite. In this role, you will architect comprehensive integration solutions, mentor a team of engineers, and proactive communication. While integrations remain a key focus, the emphasis will be on designing scalable, event-driven data synchronization solutions and building reusable integration components that connect Rev.io's PSA platform with third-party systems.

Key Responsibilities

• Architect and Implement Integration Solutions: Design and develop scalable, code-native integrations on an iPaaS platform, building reusable components and orchestrating bidirectional data sync across multiple third-party systems.
• Technical Leadership & Mentorship: Lead and mentor a team of 3 engineers, accountability, and clear, effective communication.
• Develop Data Integrations: Design and develop robust bidirectional sync integrations with third-party systems (accounting, CRM, RMM, calendar, and communication platforms), leveraging API orchestration, webhook-driven event processing, and configurable data transformation logic.
• Build Reusable Components: Design and maintain custom connector components (TypeScript) that abstract third-party API complexity and are consumed across multiple integrations.
• Establish Best Practices: Define and enforce best practices for integration design, development, documentation, and open team communication.
• Collaborate with Stakeholders: Work closely with product managers, engineering teams, and other stakeholders, ensuring alignment with business objectives through transparent and proactive communication.
• Oversee Project Delivery: Manage end-to-end delivery of integration projects, ensuring timely completion and accountability at every stage.
• Drive Innovation: Lead initiatives to innovate integration strategies and technologies, continuously improving sync reliability, component reusability, and platform capabilities.

Required Qualifications

• Educational Background: Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Experience: 5+ years of software development experience with a focus on building and operating integrations—API orchestration, webhook-driven workflows, scheduled syncs, and reliable bidirectional data synchronization across third-party systems.
• Technical Expertise: Strong programming skills in TypeScript (preferred). Experience building code-native integrations on iPaaS platforms such as Prismatic and/or Workato. Familiarity with .NET/C# or Python is a plus, but not required.
• Integration Engineering Skills: Strong understanding of integration patterns and data synchronization concepts, including field mapping, idempotency, rate limiting/retries, OAuth2/auth flows, webhook handling, and cross-flow state management.
• Integration Technologies: Working knowledge of RESTful APIs, SOAP, JSON, XML, and other integration methods—complemented by hands-on experience with iPaaS platforms like Workato, MuleSoft, or Prismatic.
• Enterprise Systems Familiarity: Experience with enterprise systems such as Salesforce, NetSuite, or similar CRM/ERP platforms.
• Problem-Solving & Critical Thinking: Exceptional analytical skills to address complex integration challenges.
• Leadership & Communication: Demonstrated excellence in leadership, interpersonal, and communication skills, proactive, clear communication.
• AI Fundamentals & Application: Demonstrated experience applying AI/LLM capabilities (e.g., prompt design, evaluation, and safe use of generated code) to accelerate integration development—such as generating/validating API clients, mapping logic, tests, and troubleshooting sync issues. Familiarity with tools like GitHub Copilot, Cursor, or Windsurf is a plus.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP).
• Knowledge of microservices architecture and containerization technologies (e.g., Docker; Kubernetes a plus).
• Familiarity with agile development methodologies (Scrum/Kanban) and iterative delivery practices.
• Experience in the telecommunications or SaaS industry.

What We Offer

• The opportunity to build a critical framework that powers Rev.io's future.
• Competitive salary and comprehensive benefits package.
• Professional development and continuous learning opportunities.
• The chance to make a significant impact on our growing suite of applications.

Benefits and Perks:

• Generous HSA employer contribution
• 401k with generous company match and immediate vesting
• Unlimited PTO
• Paid Parental Leave
• Company paid for life and disability insurance
• Monthly tech reimbursement
• Monthly fitness reimbursement
• Education and development stipend
• Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
• Clear and documented career path for your position
• True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year

Location: We are hiring in Florida, Georgia, Nebraska, West Virginia, North Carolina, Ohio, South Dakota, and Texas

At Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above.

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