Senior Graphic Designer

Description:

Date: February 26, 2026

Department: Marketing

Reports to: Director of Marketing and Communications

Classification: Exempt, full-time with benefits

Salary range: $81,000-$90,000 depending on experience

This is an onsite, Boston-based position. Local candidates strongly preferred. No agencies, please.

Important: Please submit a cover letter and résumé with your application. You must also provide a link to your online portfolio.

Isabella Stewart Gardner Museum Core Values

Isabella Stewart Gardner so deeply believed that art had the power to change lives that she built a beautiful, personal, and immersive Museum “for the education and enjoyment of the public forever.” Today the Isabella Stewart Gardner Museum (ISGM) is a living embodiment of her bold vision; it’s a dynamic place where ideas and creativity in all its forms inspire visitors. We strive to tell new stories and challenge assumptions through exhibitions, music, programs, and performances and by engaging the perspectives and collaboration of our communities.

The Isabella Stewart Gardner Museum seeks to connect past with present, develop and sustain mutually beneficial partnerships with local communities and artists, broaden our audiences, and generate opportunities for creativity. We are firmly committed to a welcoming work culture and visitor experience. Our five-year strategic plan outlines the Museum’s core values, goals, and initiatives that serve as a renewal of Isabella’s promise to serve the public and be a resource for the city.

Position Summary

The Senior Graphic Designer at the Isabella Stewart Gardner Museum has a strong knowledge of brand design and how it applies across marketing channels from print and digital communications to social and website experiences. They are versed in executing established brand standards, supporting the design and production of print and digital brand campaigns and email journey development.

Additionally, the Senior Graphic Designer designs and builds website pages in Drupal in a manner that always takes User Experience (UX) and accessibility standards into account. The Senior Graphic Designer uses strong communication skills to collaborate with team partners and internal clients, synthesizing feedback to improve design and communication solutions.

Requirements:

Essential Functions and Primary Responsibilities

• Supports the creative execution of brand content, including marketing campaigns, collateral, digital, emails, etc. while maintaining and monitoring standards across the Museum under the guidance of the Director of Marketing and Communications.
• Collaborates with internal Museum clients, team partners, and leadership to support the creative execution of brand and exhibition marketing campaigns that support the Museum’s strategic priorities and Isabella Stewart Gardner’s vision and legacy.
• Supports the Museum’s website content strategy by planning, producing, and maintaining all content using Drupal and collaborates with peers, contributing departments, and IT to ensure content meets brand standards, goals, and UX and accessibility standards.
• Coordinates with Marketing partners to produce creative event pages and brand-related web pages focused on new exhibitions, special events, and programming.
• Works with the Digital Strategy Group and develops strategies for the reorganization or addition of information pages when requested by partners in the organization.
• Ensures the Museum’s website style guide and online identity guidelines are maintained and updated in partnership with the Director of Marketing and Communications.
• In partnership with the Marketing Specialist, the Senior Graphic Designer reports out on website usability issues and quality assurance of new production releases as needed and collaborates with the IT team and vendors on solutions.
• Supports all phases of a project including estimating, design, production, purchasing, proofing, and archiving.
• Helps manage a diverse group of freelance creatives in partnership with the Marketing Assistant and Director of Marketing and Communications with focus on brand guidelines, strategy, and quality, for a multitude of design, print, and digital projects.
• Coordinates and directs design and proofreading freelance support staff as needed to support schedules.
• In collaboration with the Director of Marketing and Communications, helps maintain regular updates and enhancements of the Museum’s brand tools, ensuring they remain relevant and effective across various departments. This includes developing, maintaining, and refining the Museum’s brand book and standardized brand elements and templates to guarantee a consistent and cohesive brand experience.
• Establishes strong work flows for all creative projects; coordinates with various departments and communicates out to stakeholders to ensure consistency with how all projects are managed.
• Manages relationships and negotiations with printers and other outside vendors to achieve best practices.
• Participates in and/or leads creative team brainstorming.
• Researches and analyzes industry trends and maintains knowledge of emerging technologies and creative techniques.
• Utilizes internal systems (Air and Monday) for project management and schedules stakeholder reviews, proofing, and asset sharing.
• Performs other duties as assigned.

Qualifications

Required

• Bachelor degree in Graphic Design or another related field.
• 5 or more years’ experience in the creative industry.
• Must have an online portfolio or samples of work demonstrating strong creative direction and/or design acumen.
• Highly proficient in print and digital design and production including Adobe Creative Suite, Drupal, Google Apps for business (Drive, Docs, Slides), Microsoft Office.
• Self-starter who is a creative, detail-oriented, enthusiastic team player.
• Excellent communication, presentation, and interpersonal skills.?
• Collaborative work style; ability to work effectively with both internal and external audiences.
• Experience organizing and prioritizing workload in a fast-paced environment.
• Strong project management skills with the ability to multitask and meet tight deadlines.
• Is a creative ambassador; fosters a culture of creative thinking and innovation.
• Exceptional attention to detail.
• Commitment to advancing the ISGM’s strategic initiatives.
• Passion for art and the process of creating communications materials.
• Legal authorization to work in the United States.
• Satisfactory background check.

Desirable

• Museum and/or non-profit experience.

Equal Opportunity Employer

The Museum is committed to affording equal opportunity to qualified individuals regardless of race, color, religion, age (40 or older), disability, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy, childbirth or related conditions, ancestry, or status as a veteran. Consistent with our core values and our founder's legacy, the Museum is dedicated to building a work community that fosters collaboration, excellence, belonging, and a diversity of perspectives and experience.

Request an Accommodation

Applicants with disabilities who are unable to access ISGM's online application system fully may contact us at hr@isgm.org for assistance with a reasonable accommodation.