Senior Group Sales Manager (Hotel Emma)

Job Description – Senior Group Sales Manager

Hotel Emma is seeking passionate, service driven candidates for the position of Senior Group Sales Manager.

Primary Responsibilities:

Duties are as follows but not limited to:

• Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Advanced level of producing group business revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
• Maximize revenue by selling the story of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
• Able to Attend trade shows, community events and industry meetings at least twice a quarter.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements:

• Assist Director of Global Sales with specified projects as needed.
• Bachelor’s degree preferred.
• 5+ years of past group sales experience preferred.
• Luxury Hotel experience preferred.
• Advanced knowledge of market trends, competition and key customers of the hotel.
• Must have experience in group sales at a similar size and quality hotel.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel operations.
• Command of the English language both written and verbal.