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Senior Human Resources Analyst (AM)
Description
4% COLA increase effective the first full pay period after July 1, 2026
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
Under general direction, performs advanced and responsible professional and technical duties in support of the Human Resources Operations Division, including but not limited to benefits, and recruitment and selection. Provides complex professional staff assistance to management staff. While an employee may be assigned primarily to one functional area, he/she may be required to rotate among assignments.
This position offers competitive salary and excellent benefits, including eligibility for a hybrid work schedule upon successful completion of the probationary period and with Director approval.
The current vacancy is within the Benefits division of the Human Resources Department.
Essential Functions Include But Are Not Limited To
- Performs advanced and responsible professional and technical duties in support of the Human Resources Operations Division, including but not limited to (health) benefits and recruitment and selection.
- Assists in the administration of health benefit programs, including reviewing employee benefit eligibility and auditing benefit enrollment and billings; administers Citywide rideshare, tuition reimbursement, and wellness programs; coordinates and plans benefits activities and events, such as benefit open enrollment and health fairs; oversees benefit orientation processes; conducts retirement counseling and advises on retirement processes; administers labor agreement benefit provisions; and provides benefits assistance to staff.
- Participates in the City's recruitment and selection activities; develops and reviews recruitment plans and activities; works with managers to analyze staffing needs; and conducts the more difficult recruitments and examinations for sensitive or high-level positions.
- Ensures recruitment and selection procedures and compensation practices are maintained consistently Citywide and in accordance with applicable laws, regulations, rules, and bargaining agreements.
- Reviews recruitment plans and activities; negotiates job offers to include total compensation packages with executive and high ranking managers; and analyzes the results of written, oral, performance, and related employee selection examinations.
- Ensures job-related valid screening techniques are implemented; advises on appropriate and effective outreach and advertising efforts; and provides related assistance and information to employees and applicants.
- Provides highly technical assistance with other employee related programs and activities, including the administration of performance appraisals, bilingual examinations, personnel actions, and seniority analysis.
- Develops, coordinates, and participates in marketing and outreach efforts; and maintains program content, including online resources.
- Supports employee on- and off-boarding activities, including medical and background check, new hire, separation, and retirement administration processes.
- Assists in the development and implementation of City rules, programs, policies, and procedures in compliance with state, federal, and other regulatory agency rules, regulations, provisions, policies, and procedures.
- Conducts research, analyzes data, and prepares written and statistical reports for a variety of human resources administrative, operational, and policy issues; analyzes alternatives and makes recommendations; discusses findings with management staff and prepare reports of study conclusions; and oversees and assists in the implementation of recommendations.
- Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary.
- Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts.
- Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems.
- Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline procedures.
- Provides information and assistance to City staff, the public, and outside agencies and organizations regarding Human Resources Department programs, rules, policies, and procedures.
- Provides complex professional staff assistance to management staff; participates on a variety of committees and boards; prepares staff reports and other correspondence; and presents data.
- May assist in the administration of Personnel Board proceedings and/or other professional boards and commissions.
- Performs other duties as assigned.
Minimum Qualifications
EXPERIENCE AND EDUCATION
Four (4) years of progressively responsible professional experience in human resources administration, including one (1) year of lead or supervisory experience, supplemented by a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Public sector human resources administration; pertinent federal, state, and local public sector employment and benefits administration laws, codes, and regulations, such as Equal Employment Opportunity, Uniform Guidelines on Employee Selection, Public Employees' Retirement Law, Consolidation Budget Reconciliation Act, Health Insurance Portability and Accountability Act, Public Employees' Medical and Hospital Care Act, Section 125 Cafeteria Plans, Healthy Workplace Healthy Families Act of 2014, Affordable Care Act of 2010, South Coast Air Quality Management District Rule 2202, and On-Road Vehicle Mitigation Options; rideshare incentive programs; personnel rules and regulations; municipal codes, resolutions, and labor agreements; statistical principles and research methodology; content and criterion validity techniques; principles and practices of public administration; principles and practices of supervision, training, performance evaluation, and discipline; municipal budgetary processes and controls; methods and techniques of research, statistical analysis, and applicable quantitative methods; municipal government administration; business letter writing and report preparation; content and criterion validity techniques; and office procedures, methods, and equipment, including computers and office software applications.
Ability to: Perform advanced professional, technical, and analytical human resources work; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; maintain confidentiality of private or sensitive information; assist in the preparation and administration of unit budgets; plan and organize work to meet changing priorities and deadlines; prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials; conduct complex research projects; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; maintain appropriate and effective recordkeeping; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, employee organizations, elected and appointed City officials, and the public.
SPECIAL REQUIREMENTS
Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification.
HIGHLY DESIRABLE
Possession of a Master’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field is highly desirable.
Possession of professional certifications from the Human Resources Certification Institute, Society of Human Resources Management, International Public Management Association for Human Resources, and/or International Foundation of Employee Benefit Plans is highly desirable.
Selection Process
All applicants are required to complete and submit an online City application (including Supplemental Questionnaire) with Resume and Cover Letter.
Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:
Writing Skills Examination (Tentatively scheduled for May 7-May 10): (Qualifying) will evaluate the candidate's analytical and writing aptitude. The areas that will be evaluated may include: analytical thought process and proper English and grammar usage, clarity, conciseness, organization, content, and logical progression from one idea to the next. Candidates need to pass in order to continue in the selection process.
Oral Interview Examination (Tentatively scheduled for May 21, 2026): (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.
Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
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