Senior Human Resources Analyst (AM)

JOB
4% COLA increase effective the first full pay period after July 1, 2026The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs advanced and responsible professional and technical duties in support of the Human Resources Operations Division, including but not limited to benefits, and recruitment and selection. Provides complex professional staff assistance to management staff. While an employee may be assigned primarily to one functional area, he/she may be required to rotate among assignments.This position offers competitive salary and excellent benefits, including eligibility for a hybrid work schedule upon successful completion of the probationary period and with Director approval.The current vacancy is within the Benefits division of the Human Resources Department.

EXAMPLE OF DUTIES
Performs advanced and responsible professional and technical duties in support of the Human Resources Operations Division, including but not limited to (health) benefits and recruitment and selection.Assists in the administration of health benefit programs, including reviewing employee benefit eligibility and auditing benefit enrollment and billings; administers Citywide rideshare, tuition reimbursement, and wellness programs; coordinates and plans benefits activities and events, such as benefit open enrollment and health fairs; oversees benefit orientation processes; conducts retirement counseling and advises on retirement processes; administers labor agreement benefit provisions; and provides benefits assistance to staff.Participates in the City's recruitment and selection activities; develops and reviews recruitment plans and activities; works with managers to analyze staffing needs; and conducts the more difficult recruitments and examinations for sensitive or high-level positions.Ensures recruitment and selection procedures and compensation practices are maintained consistently Citywide and in accordance with applicable laws, regulations, rules, and bargaining agreements.Reviews recruitment plans and activities; negotiates job offers to include total compensation packages with executive and high ranking managers; and analyzes the results of written, oral, performance, and related employee selection examinations.Ensures job-related valid screening techniques are implemented; advises on appropriate and effective outreach and advertising efforts; and provides related assistance and information to employees and applicants.Provides highly technical assistance with other employee related programs and activities, including the administration of performance appraisals, bilingual examinations, personnel actions, and seniority analysis.Develops, coordinates, and participates in marketing and outreach efforts; and maintains program content, including online resources.Supports employee on- and off-boarding activities, including medical and background check, new hire, separation, and retirement administration processes.Assists in the development and implementation of City rules, programs, policies, and procedures in compliance with state, federal, and other regulatory agency rules, regulations, provisions, policies, and procedures.Conducts research, analyzes data, and prepares written and statistical reports for a variety of human resources administrative, operational, and policy issues; analyzes alternatives and makes recommendations; discusses findings with management staff and prepare reports of study conclusions; and oversees and assists in the implementation of recommendations.Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary.Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts.Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems.Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline procedures.Provides information and assistance to City staff, the public, and outside agencies and organizations regarding Human Resources Department programs, rules, policies, and procedures.Provides complex professional staff assistance to management staff; participates on a variety of committees and boards; prepares staff reports and other correspondence; and presents data.May assist in the administration of Personnel Board proceedings and/or other professional boards and commissions.Performs other duties as assigned.

SUPPLEMENTAL INFORMATION
All applicants are required to complete and submit an online City application (including Supplemental Questionnaire) with Resume and Cover Letter.Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Writing Skills Examination (Tentatively scheduled for May 7-May 10): (Qualifying) will evaluate the candidate's analytical and writing aptitude. The areas that will be evaluated may include: analytical thought process and proper English and grammar usage, clarity, conciseness, organization, content, and logical progression from one idea to the next. Candidates need to pass in order to continue in the selection process.Oral Interview Examination (Tentatively scheduled for May 21, 2026): (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.