Senior HVAC Service Technician - 5 Years Experience Required

Company Overview
Popejoy Plumbing, Heating, Electric & Septic is a locally owned and operated home service company proudly serving Central Illinois for over 40 years. We provide plumbing, HVAC, electrical, septic, and water treatment solutions with a strong focus on customer experience, craftsmanship, and long-term relationships.

Our team of 60+ employees operates like a family — we invest heavily in training, technology, and career growth so our people can build a career, not just work a job. If you want stability, support, and a company that does things the right way, Popejoy is the place to be.

Job Summary
We are looking for an experienced Senior HVAC Service Technician to join our growing team. This position is responsible for diagnosing, servicing, and repairing residential heating and cooling systems while delivering an exceptional customer experience.

This role is ideal for experienced technicians who can confidently troubleshoot systems, communicate clearly with customers, and take pride in delivering high quality work. We are looking for someone who can work independently, make sound decisions in the field, and represent the company professionally.

Duties

• Diagnose, service, and repair furnaces, air conditioners, heat pumps, and related
• HVAC equipment
• Perform system testing and troubleshooting
• Present repair recommendations and explain findings to customers
• Complete maintenance and service calls efficiently and accurately
• Document service calls using iPad software (photos, notes, forms)
• Maintain clean and organized job sites
• Follow safety procedures and company standards
• Communicate clearly with dispatchers, management, and customers
• Participate in on-call rotation as needed

Requirements

• Minimum 5 years residential HVAC service experience
• Valid driver’s license with clean driving record
• Strong diagnostic and troubleshooting ability
• Ability to work independently in the field
• Strong communication and customer service skills
• Ability to lift 50+ lbs and work in attics, crawlspaces, and outdoors
• EPA certification required

Pay: $35.00 - $50.00 per hour

Benefits:

• 401(k) 3% Match
• Company truck
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• HVAC Service: 5 years (Required)

License/Certification:

• EPA Certification (Required)
• Driver's License (Required)

Work Location: In person