Senior Immigration Consultant

Job Title: Branch Manager

Job Summary:
White Rock Immigration is a trusted immigration consultancy dedicated to guiding clients through every step of their journey. We pride ourselves on professionalism, integrity, and success in achieving clients’ global aspirations.

Key Responsibilities:

• Lead and manage all operations of the branch
• Set branch targets (sales, conversion, client satisfaction) and ensure they’re met.
• Recruit, train, mentor, and evaluate branch team members (tele-sales, consultants, support staff).
• Develop strategies to increase customer acquisition, retention, and brand visibility locally.
• Oversee case progress, ensure compliance with immigration regulations, and maintain service quality standards.
• Handle escalated client issues and provide timely, effective resolutions.
• Monitor budgets, manage expenses, and ensure financial health of the branch.
• Prepare and present regular performance reports to senior management.

Requirements:

• 3–5+ years of experience in immigration consulting, overseas education, or a related field.
• Prior experience managing a team or branch-level operations.
• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication and negotiation skills in English; knowledge of local/regional languages is a plus.
• Target-driven, with ability to work under pressure.
• Bachelor’s degree required; MBA or related education is a plus.

What You Get:

• Competitive base salary plus performance incentives.
• Opportunity to lead and grow with a recognized immigration consultancy.
• Professional development, training, and career progression.
• Supportive work environment and resources to succeed.

Job Types: Full-time, Permanent

Pay: AED7,000.00 - AED9,000.00 per month