Senior Implementation Consultant

AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.

In this role, you will:

Take ownership of high-stakes projects, ensuring timely and flawless implementation for top-tier banks.

Work directly with customers, leading end-to-end delivery of AdalFi’s solutions.

Be part of a collaborative team driving innovation in financial workflows.

Play a critical role in optimizing banking operations, customer experiences, and product delivery.

Key Responsibilities:

• Implementation Leadership: Lead all implementation phases, including pre-UAT, UAT, production deployments, and post-go-live support.
• Customer Engagement: Serve as the primary point of contact for customers, managing expectations and ensuring professional communication throughout the project lifecycle.
• UAT Coordination: Plan, execute, and oversee UAT sessions with banks, resolving issues and ensuring readiness for production.
• Issue Resolution: Proactively track and resolve technical and operational issues, escalating when necessary.
• Process Optimization: Identify inefficiencies in workflows and recommend improvements to enhance delivery.
• Collaboration: Work closely with engineering, QA, and product teams to ensure alignment on deliverables and timelines.
• Mentorship: Provide guidance to junior team members, helping them grow and succeed.
  
  

Required Skills & Experience:

Soft Skills:

• Outstanding communication and interpersonal skills to manage client relationships effectively.
• Strong leadership abilities to guide projects and teams.
• Exceptional organizational and multitasking skills to manage multiple projects simultaneously.
• A problem-solving mindset with a focus on delivering results.
  
  

Hard Skills:

• Proven experience in implementing software solutions, especially in banking or financial domains.
• Expertise in UAT processes, system testing, and API integrations.
• Proficiency with tools like JIRA, Confluence, or Asana.
• Advanced technical skills, including SQL, debugging, and understanding of system configurations.
  
  

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field from a reputed university.
• 2-6 years of experience in implementation, delivery, or project management roles, preferably in the banking or fintech sector.