Senior Infrastructure Engineer

Responsibilities:

• Lead by example, fostering shared responsibility in day-to-day operations and projects.
• Guide the team with deep knowledge, overcoming challenges, and achieving goals.
• Act as a subject matter expert, staying updated on industry trends to drive innovation.
• Configure and optimize CI/CD workflows for efficient infrastructure changes.
• Adopt a DevOps mindset, emphasizing collaboration in CI/CD processes.
• Perform system administration tasks for optimal performance and security.
• Proactively identify opportunities for infrastructure optimization, automation, and efficiency improvements.
• Infrastructure Strategy and Governance:
• Develop and execute a comprehensive infrastructure strategy aligned with organizational goals.
• Establish governance policies, standards, and procedures for efficient and secure infrastructure management.
• Collaborate with stakeholders to identify infrastructure needs and prioritize projects.
• Engage with customers to understand infrastructure requirements, challenges, and goals.
• Translate customer requirements into actionable plans aligned with organizational goals.
• Implement agile and flexible infrastructure frameworks.
• Lead the design and architecture of scalable, secure, and highly available infrastructure solutions.
• Collaborate with cross-functional teams to define infrastructure requirements and ensure security best practices.
• Ensure infrastructure compliance with relevant industry standards and regulations.
• Maintain comprehensive documentation for infrastructure configurations, processes, and procedures.
• Product Development and Innovation:
• Drive the development and enhancement of infrastructure products and solutions.
• Stay updated with emerging technologies, industry trends, and best practices.
• Advocate for prototypes and proof-of-concept projects to validate innovative solutions.
• Foster a culture of creativity and experimentation within the team.
• Engage in prototyping activities to provide practical insights for infrastructure solutions.
• Stakeholder Collaboration:
• Collaborate and communicate transparently with internal and external stakeholders.
• Effectively communicate complex infrastructure concepts to non-technical stakeholders.
• Engage with external stakeholders to understand challenges and incorporate feedback into strategies, solutions, and products.
• 5. Qualifications and Skills:
• Strong understanding of infrastructure management (AWS, Azure, on-premises).
• Proficient in implementing Governance as Code and Infrastructure as Code principles.
• Deep understanding of best practices, including version control with tools like Bitbucket.
• Excellent ability to prioritize tasks, manage resources, and meet deadlines.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
Exceptional customer skills and ability to handle difficult situations.

• Develop and execute a comprehensive infrastructure strategy aligned with TechConnect's goals and objectives.
• Establish governance policies, standards, and procedures to ensure efficient and secure infrastructure management.
• Collaborate with stakeholders to identify infrastructure needs, prioritize projects, and ensure effective utilization to drive informed decision-making.
• Customer Engagement and Requirements Gathering:
• Interact with customers to understand their infrastructure requirements, challenges, and goals.
• Conduct meetings, workshops, and ideation sessions to gather customer feedback, requirements, and insights.
Translate customer requirements into actionable plans and strategies, ensuring alignment with organizational goals.

• Drive the development and enhancement of infrastructure products and solutions to meet customer demands.
• Stay updated with emerging technologies, industry trends, and best practices to explore innovative approaches and potential business opportunities.
Foster a culture of creativity and experimentation, encouraging the team to explore new ideas, technologies, and methodologies to continuously deliver customer value.

• Collaborate closely and communicate transparently with both internal and external stakeholders to ensure that infrastructure initiatives align with business objectives, client needs, and industry standards.
• Effectively communicate complex infrastructure concepts and insights to non-technical stakeholders, enabling them to make informed decisions.
Engage with external stakeholders, such as clients, partners, regulatory bodies, and industry associations, to understand their challenges and incorporate their feedback into our strategies, solutions, and products.

Qualifications and Skills:

• Strong understanding of infrastructure management, including AWS, Azure, and on-premises environments.
• Excellent proficiency in implementing and applying Governance as Code and Infrastructure as Code principles, along with a deep understanding of best practices, including version control with tools like Bitbucket.
• Excellent ability to prioritize tasks, manage resources, and meet deadlines.
• Strong leadership and team management skills, with the ability to inspire and motivate a team to achieve exceptional results.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Exceptional customer skills and the ability to handle difficult situations.
• Excellent interpersonal and communication skills, with the ability to build rapport, motivate others, and facilitate productive discussions.