Senior IT Associate

A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands.

Job Description

• Provide L2/L3 end-user support for stores and corporate users.
• Support retail systems and POS environments (hardware & basic application support)
• Manage and troubleshoot store and office networks (LAN, WAN, Wi Fi). Handle firewalls, routers, switches, and ISP coordination and support desktops, laptops, printers, scanners, and peripherals
• Assist with store openings, rollouts, and upgrades

Qualifications

• Open to Hindi-speaking candidates, aged 35 years and below with 6-8 years of relevant experience
• Strong experience in IT Infrastructure / End User Support and Retail IT Environments
• Good knowledge of networking, firewalls, POS hardware, and desktops
• Experience in supporting multi store operations with strong troubleshooting and communication skills

Seniority Level

Mid Senior level

Employment Type

Full time

Job Function

Information Technology

Industries

IT System Operations and Maintenance and Retail