Senior IT Operations Custodian

The Role
Guildhall is partnering with a leading Dubai real estate developer to recruit a Senior IT Operations Custodian. This role will manage the day-to-day running of all internal IT systems and ensure seamless connectivity across the business. The position offers the opportunity to take full ownership of IT operations, supporting multiple live projects and upcoming developments across Dubai. The successful candidate will oversee all internal IT systems, ensuring reliability, security, and operational continuity across hardware, software, and integrations, including VR systems used for property showcases. Key Responsibilities - Manage domains, DNS, SSL renewals, and overall digital infrastructure reliability - Administer Office 365, including email creation for joiners/leavers and troubleshooting Outlook & Teams issues - Oversee website, server, CRM/ERP, and analytics integrations - Configure laptops and software for new joiners, track IT assets, and ensure compliance with company IT standards - Act as the first responder for system downtime, crashes, or network interruptions - Manage VR systems used for immersive client presentations - Maintain IT security, backups, and risk controls across all systems Project / Company Background The position supports a fast-growing real estate developer in Dubai with 5 live projects and additional projects launching next year. The company is known for delivering high-quality residential and commercial developments, integrating innovative technology to enhance operations and client experiences.

Requirements

• 5–10+ years’ experience in IT operations, systems, or administration - Hands-on experience with Office 365, Active Directory, DNS, servers, and networks - Experience with VR technology or willingness to learn - Proactive, independent, and already based in Dubai - Relevant certifications (Microsoft 365, ITIL, CompTIA Network+/Security+) are a plus

About the company
Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region. With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific. Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services. Guildhall is the partner of choice.