Job Purpose
To manage and coordinate end-to-end logistics operations including order processing, shipping, customs clearance, compliance, and reporting, ensuring accuracy, timeliness, regulatory compliance, and cost control in line with company KPIs and international trade standards.
Key Responsibilities & Accountabilities
1. Order Processing & Shipping
-
Review and process customer and internal orders with
high accuracy
, ensuring alignment with contractual and operational requirements.
-
Obtain, compare, and analyze
shipping quotations
from freight forwarders, ensuring accuracy, competitiveness, and timely selection.
-
Arrange
on-time booking
with approved forwarders to meet delivery schedules.
-
Prepare, review, and validate all
shipping documentation
(Invoice, Packing List, BL/AWB, COO, etc.) with zero discrepancies.
-
Ensure
daily operational updates
are shared with all concerned internal and external stakeholders.
-
Ensure full
LC and ACID compliance
, minimizing risks of shipment delays or rejection.
2. Customs Clearance
-
Coordinate closely with customs brokers to achieve
on-time clearance
of all import and export shipments.
-
Proactively manage clearance activities to
avoid demurrage and detention charges
.
-
Ensure
timely submission of customs documentation
in accordance with clearance lead times.
-
Maintain complete and compliant
customs clearance files
for audit and regulatory review.
-
Verify customs invoices, duties, taxes, and clearance charges for
accuracy before payment
.
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3. Process & Compliance
-
Ensure full compliance with
internal logistics procedures and SOPs
.
-
Maintain strict adherence to
local and international customs regulations
for import and export activities.
-
Act as a key point of contact for compliance-related issues with customs authorities, brokers, and internal departments.
-
Support continuous improvement initiatives to enhance logistics efficiency and compliance.
4. Reporting & Cost Control
-
Prepare and submit
daily logistics reports
accurately and on time.
-
Support logistics cost control through
accurate budget forecasting
and variance analysis.
-
Provide clear visibility of shipment status, risks, and costs to management.
____________________________________________________________________
Qualifications & Experience
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Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
-
5–8 years
of hands-on experience in logistics coordination, shipping, and customs clearance.
-
Strong knowledge of
import/export regulations, LC handling, and ACID system
.
-
Experience working with freight forwarders, customs brokers, and government authorities.
-
ERP/SAP experience is highly preferred.
Skills & Competencies
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Strong attention to detail and accuracy
-
Excellent coordination and stakeholder communication skills
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Ability to work under pressure and meet tight deadlines
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Analytical skills for cost control and reporting
-
High compliance and risk-awareness mindset