Senior Management Analyst

The Presidio Trust is seeking a Senior management Analyst who will support the Customer and Staff Center Support Department. The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The ancestral homeland of the Ramaytush Ohlone, the Presidio was once a military post under three flags. Today, it is a surprising national park site spanning 1,500 acres at the Golden Gate. Its rare natural habits, inspiring views, and world-class trails are a local and global attraction. It is among the most biologically diverse parks in America and a popular destination with beaches, museums, restaurants, hotels, homes, and offices.

Reporting to the Customer and Staff Support Center Manager, the Senior Management Analyst evaluates operational performance, analyzes asset lifecycle and replacement costs using the Presidio Asset Replacement Tracking System, and provides strategic recommendations to improve procedures, budgeting, and reserve fund planning. The position plays a key role in assessing the effectiveness of park operations by analyzing performance metrics, identifying process improvement opportunities, and delivering actionable insights that enhance efficiency and effectiveness across the Park Stewardship Departments, including forestry, landscape, natural resources, utilities, and park maintenance. Working collaboratively with cross-functional teams, the Analyst helps optimize maintenance scheduling, resource utilization, and service delivery while ensuring programs are well-planned and aligned with organizational goals.

This is a full-time position with benefits and a starting at $115,606 - $131,792 based in the San Francisco Bay Area. Applications received by January 14, 2026, will receive first consideration.

Responsibilities

Program Evaluation and Performance Analysis:

• Evaluate the performance of park maintenance and renewal programs using data and key performance indicators (KPIs).

• Conduct data-driven assessments to identify areas for improvement in park operations and maintenance activities.

• Analyze trends, costs, root causes, and resource allocation to recommend adjustments for optimal program performance.

• Perform Presidio Asset Replacement Tracking System (VFA) and Maintenance Management System (Yardi) updates using the provided Extract, Transform & Load (ETL) files. Conduct Quality Assurance and Quality Control (QA/QC) on data in systems.

Maintenance and Renewal Planning:

• Develop and implement planned, data-driven maintenance and renewal programs for park assets and infrastructure, including parks, utilities, and landscape features.

• Collaborate with teams to prioritize tasks based on data and long-term strategic goals for the division.

• Collaborate with management to assist in the execution of each phase of the Maintenance Management Plan aimed at maintaining and renewing assets, ensuring that park maintenance and renewal efforts are planned and executed within budget and schedule parameters and the park stays in a constant state of good repair. This is achieved by meeting with Subject Matter Experts (SMEs) to confirm that all tasks are validated, condition assessments are completed, and schedules are met.

Process Improvement and Recommendations:

• Identify inefficiencies in park maintenance procedures and recommend solutions to streamline operations.

• Develop processes, procedures and flow charts.

• Work with park division teams (forestry, landscape, natural resources, utilities, and park maintenance) to offer and implement process improvements.

• Develop and facilitate the use of performance metrics to ensure effective decision-making and continuous improvement.

Cross-Functional Collaboration:

• Support departments by scheduling work orders based on available labor and work order priority.

• Assist with the preparation of survey forms, production/asset reports, update maintenance and renewal procedures, according to organizational policy.

• Provide backup support to the (WOSC) Work Order Service Center by posting recurring work orders using the Maintenance Management System (Yardi).

• Coordinate with the different park division teams to ensure alignment of maintenance and renewal plans with overall park division goals.

• Collaborate on the identification of problems, such as resource constraints, that may affect park operations and propose solutions.

• Support the development of cross-departmental strategies to enhance park sustainability, including natural resource management and utility optimization.

Data Management and Reporting:

• Gather and analyze data related to park operations, maintenance needs, and resource allocation.

• Prepare detailed reports and presentations on program performance, highlighting findings, issues, and improvement opportunities.

• Provide regular updates to park management and other stakeholders on the status of planned maintenance and renewal initiatives.

Strategic Planning Support:

• Contribute to long-term strategic planning for the Park Stewardship Departments, ensuring that park renewal and maintenance efforts are aligned with broader organizational objectives.

• Support the budgeting process by providing data-driven insights into resource needs and prioritization of maintenance tasks.

• Assist management with annual planning tasks related to; Annual Operating Procedure (AOP) by providing work order history and pipeline data, Key Performance Indicator (KPI) by providing trends and report history, make recommendations, Project Development Application Process (PDAP) by gathering stakeholder and requirement data.

Problem Solving and Issue Resolution:

• Assess key operational challenges faced by the Park Division and provide actionable recommendations for resolving issues.

• Use data and performance feedback to address problems related to resource allocation, team coordination, or park infrastructure.

Required Qualifications

• Bachelor’s degree in public administration, Environmental Science, Urban Planning, or a related field.

• Minimum of five (5) years of experience in management analysis, operations analysis, or a related role, preferably within parks, urban planning, or public works.

• Strong analytical and problem-solving abilities with experience in data analysis and process improvement.

• Knowledge of park management, forestry, landscaping, natural resources, or utilities is preferred.

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), and familiarity with data analysis software (e.g., Tableau, GIS tools) is a plus.

• Excellent communication skills, with the ability to present complex information clearly to both technical and non-technical stakeholders.

• Ability to work independently and as part of a cross-functional team.

• A CA Driver’s License

Desired Qualifications

• A passion for the mission and values of the Presidio Trust.

• Knowledge of public works operations, such as construction, planning, design management, maintenance.

• Knowledge of and/or work experience in Urban Design

• Knowledge of materials, tools and equipment used for forestry, landscape, natural resources, utilities maintenance to develop work estimates and schedules.

• Ability to think, plan and forecast over a one to two-year span.

• Ability to organize and manage multiple high priority tasks.

• Ability to evaluate data and trends and make suggestions for improvement.

• In-depth knowledge of Computerized Maintenance Management System (CMMS) and Capital Renewal Systems.

• Strong analytical, planning, organizational and time management skills.

• Excellent interpersonal and customer service skills are needed to clearly and effectively communicate both verbally and in writing to key stakeholders and management.

• Computer proficiency in Miro Board, Smartsheet, Power BI, GIS, Oracle, Yardi and VFA experience is a plus but not mandatory.

Background Check
This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver’s license, education, and employment history. An individual’s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check.

The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. To learn more, visit www.presidio.gov/about/presidio-trust/careers.