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Senior Manager, Communications - National Growth
PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify.
FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.
COMMUNICATION
Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community
In addition to the above, supervisors will model strong communication skills and leverage interpersonal skills to build relationships and sustain a strong professional community.
CONFLICT MANAGEMENT
Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities. We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student.
Job Posting End Date:
Deadline to apply is 11:59 PM on
03-09-2026
Job Title:
Senior Manager, Communications - National Growth
Contract Type:
Employee
Annual Salary:
$80,029.00 - $158,457.00
(Support staff salary will be based on internal equity and experience)
Location:
FL - HOME OFFICE
Job Description Summary:
Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform.FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.
The Position:
Position General Summary:
The Senior Manager, Communications – National Growth leads the planning and execution of external communications for FLVS and FlexPoint, including public relations, crisis communications, thought leadership, and content marketing. Working closely with internal partners, this role is critical to advancing and protecting the organization’s reputation.
As the organization’s lead storyteller, the Senior Manager, Communications – National Growth researches and develops compelling story angles that position FLVS and FlexPoint as leaders in K–12 online education. They oversee content and distribution strategies across owned channels, including the FLVS blog, FlexPoint B2B blog, and social media accounts. The Senior Manager collaborates with the Director, Communications to implement national growth initiatives that support brand-building efforts for both consumer (B2C) and business-to-business (B2B) audiences in key markets.
Essential Position Functions:
- Serve as the primary media relations contact across Florida and national markets, including managing interviews, pitches, talking points, and press releases; cultivating relationships with key journalists; providing media training; and serving as a spokesperson when appropriate
- Lead thought leadership strategy by identifying internal subject matter experts and positioning organizational leaders as trusted voices in education through op-eds, speaking engagements, and media commentary
- Oversee and execute content strategy across owned channels by driving editorial storytelling and producing high-quality assets including blog posts, press releases, op-eds, bylines, white papers, and case studies
- Collaborate with the Director, Communications and internal stakeholders to lead national communications strategies and support marketing strategic roadmaps focused on growth across B2C and B2B audiences in key markets
- Develop and execute public relations plans to support Florida consumer-facing campaigns, including enrollment periods and course launches
- Support reputation management through crisis communications planning and execution
- Collaborate with Creative Services and Marketing teams to develop brand messaging and tone/voice style guides
- Plan and coordinate communications strategies and logistics for national conferences
- Oversee the PR & Content Specialist, guiding blog strategy, media pitching, and inbound media response coordination
- Mentor and manage direct reports, providing leadership and oversight of tactical execution
- Monitor and analyze communications performance metrics to inform strategy and optimize impact
- Stay current on industry trends and best practices through professional development
- Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.
- All work responsibilities are subject to having performance goals and/or targets established
(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)
Minimum Requirements:
Education/Licensure/Certification:
- Bachelor’s degree in marketing, communications, public relations, or related field
- APR or master’s degree in a related field preferred
Experience:
- 7+ years of progressive communications experience
- Five years of management experience
- Public relations and media management, preferably in the education industry
Knowledge, Skills, and Abilities (KSAs):
- Knowledge of communications and marketing strategies, design, digital marketing, and advertising, and developing integrated marketing plans
- Ability to work with and through people to establish goals, objectives, and action plans
- Ability to meet deadlines and handle diverse tasks simultaneously using prioritization and delegation
- Ability to manage multiple projects
- Demonstrated interpersonal and leadership skills
- Excellent verbal and written communication skills
- Excellent organization and coordination skills
- Strong presentation skills
Core Competencies For Success:
JOB KNOWLEDGE AND SKILLS
Team member carries out essential job functions with accuracy, engages in ongoing and relevant professional learning, applies new knowledge effectively, and demonstrates mastery of job-specific skills
In addition to the above, supervisors will set clear performance expectations, provide regular feedback, recognize high performance, address underperformance, and support employee learning and development
PRODUCTIVITY
Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity
Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity
In addition to the above, supervisors will successfully manage team projects and deadlines, foster a positive team culture, empower autonomy, and balance team workload effectively
COMMUNICATION
Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community
In addition to the above, supervisors will model strong communication skills and leverage interpersonal skills to build relationships and sustain a strong professional community.
CUSTOMER FOCUS
Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change
Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change
In addition to the above, supervisors will create and support action plans and strategies to achieve organizational goals, make informed decisions, promote innovative solutions, and anticipate future trends and challenges
Manager Competencies For Success:
COMMAND SKILLS
Relishes leading; Takes unpopular stands if necessary; Encourages direct and tough debate but isn’t afraid to end it and move on; Is looked to for direction in a crisis; Faces adversity head on; Energized by tough challenges
CONFLICT MANAGEMENT
Steps up to conflicts, seeing them as opportunities; Reads situations quickly; Good at focused listening; Can hammer out tough agreements and settle disputes equitably; Can find common ground and get cooperation with minimal “noise”
LISTENING
Practices attentive and active listening with all groups/people; Has the patience to hear people out without interruption; Can accurately restate the opinion of others even when he/she disagrees
DEVELOPING OTHERS
Provides constructive, concrete, behavioral feedback to others through monthly development discussions; Shares information, resources and suggestions to help others be more successful; Delegates challenging work assignments or responsibilities that will help the abilities and stretch others; Regularly meets with employees to review development needs, career aspirations and progress; Constructs compelling developmental plans and executes them; Creates a climate in which people want to do their best; Is a good judge of talent; After reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization
TIMELY, QUALITY DECISION MAKING
Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; Able to make a quick decision; Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment; Sought out by others for advice and solutions; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time
PROCESS MANAGEMENT
Good at figuring out the processes necessary to get things done; Knows how to organize people and activities; Understands how to separate and combine tasks into efficient work flow; Can readily see opportunities or synergy and integration; Can simplify complex processes; Gets more out of fewer resources
TEAM BUILDING
Develops networks and builds alliances; Participates in cross-functional activities to achieve organizational objectives; Focuses time and energy to develop direct report team and peer team; Fosters commitment, team spirit, pride and trust; Recognizes and rewards people for their achievements and contributions to organizational success; Identifies and tackles morale issues; Provides training and development to employees; creates and participates in team building sessions; Empowers others; Makes each individual feel his/her work is important; Invites input from each person and shares ownership and visibility
MANAGING & MEASURING WORK
Clearly assigns responsibility for tasks and decisions; Sets clear objectives and knows what to measure and how to measure them; Monitors process, progress, and results; Designs feedback loops into work; Holds self and others accountable for achieving goals and objectives
COMFORT AROUND HIGHER MANAGEMENT
Deals comfortably with more senior managers; Presents to more senior managers without undue tension and nervousness; Determines the best way to get things done with more senior managers by talking their language and responding to their needs; Crafts approaches to working with more senior managers that are seen as appropriate and positive
MANAGERIAL COURAGE
Doesn’t hold back anything that needs to be said; Is not afraid to provide current, direct, and “actionable” positive and corrective feedback to others; Lets people know where they stand; Faces up to people problems on any person or situation quickly and directly
Physical Requirements and Environmental Conditions:
- Frequency of travel: Occasional travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays
- Light physical activities and efforts required working in an office environment
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)
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