Senior Manager, Content Production and Operations

About Epic Kids

Epic Kids is a leading digital reading platform for children that partners with publishers, educators, and schools to make high-quality books and learning content accessible to young readers everywhere. Our mission is to inspire curiosity, build literacy, and help children develop a lifelong love of reading. Epic offers a vast digital library of books, audiobooks, and learning resources used by millions of children, families, and teachers around the world. As we continue to grow, we are focused on expanding our content offerings and strengthening partnerships with publishers and creators globally.

About the Job

Epic's Sr. Mgr, Content Production and Operations, is a highly impactful leader who keeps content on track for the company. This meaningful role oversees a team that edits, designs, schedules, and uploads content. A key advisor for the VP of Content, this is a meaningful position that shapes the overall Content road map; the successful execution of this team underpins success for the wider company.

Key Responsibilities

• Strategically drive the company's content shared services to become a new center of excellence with optimized costs, automation of processes, improved operational efficiency, and best in class book production quality
• Effectively manage an India-based Content Operations team and manage benchmarks such as title uploads by month, backlog improvement and output by team member
• Support Operations Manager in communicating directly with external partners, particularly when issues arise
• Run Studio and Original book production teams with 4+ direct reports and multiple freelancers by setting annual publication plan, budget, and resource requirements
• Guide creative leaders to bring ideas to fruition within set parameters
• Communicate routinely with business leaders at Epic on progress, risks and opportunities
• Create shareable documentation for the entire company that provides clarity on current capabilities
• Plan and monitor annual budget
• Maintain database integrity and provide user support
• Manage print publishing partnerships, providing options for future print books, reviewing foreign-language publishing proposals, and communicating to staff all necessary information, such as specs, pagination/signature requirements, metadata needs, and delivery dates
• Participate in development brainstorms, such as interactive initiatives and creative concepts for IP characters and stories

What kind of person are we looking for?

• 10+ years of experience, 5+ in a similar role
• BA/BS or equivalent
• Must have book production experience
• Knowledgeable about BISAC codes, ISBNS, and metadata
• General understanding of how digital content is uploaded
• Able to deliver releases that are aligned with time and budget projections
• Ability to explain complicated concepts in business terms
• Expert at real time troubleshooting
• Exemplary executor who is adept at managing a team of executors
• Strong analytical skills; comfortable wielding data and financials to make decisions; comfortable owning a P&L and working directly with Finance to plan quarterly
• Embodies company values as a team manager
• Open-minded and willing to pivot mid-project based on new information

Compensation: $120,000 to $150,000 annually (including base salary and performance-based bonus), flexible depending on experience and fit.