Senior Manager Digital Platforms, Data and AI

1. Digital Platforms

• Oversee the end-to-end development of in-house applications that support business operations and process optimization. Note: these support applications may integrate with core business technologies/applications.
• Lead the implementation of digital automation solutions using Robotic Process Automation (RPA) and low-code/no-code platforms.
• Work closely with business units to identify automation opportunities and translate them into scalable digital solutions.
• Ensure digital platforms are secure, user-centric, and aligned with enterprise architecture and governance standards.
• Manage cross-functional development teams and external technology partners to deliver high-impact solutions.

2. Data & Analytics

• Support the development of a unified data strategy, including data governance, architecture, and lifecycle management.
• Oversee the group s data lake & warehouse ecosystem, ensuring data integrity and seamless integration with data source systems.
• Drive the adoption of business intelligence tools and self-service analytics across group companies.
• Collaborate with stakeholders to define KPIs and build dashboards that enable data-driven decision-making.
• Manage the data science team to ensure data quality, consistency, and accessibility across platforms.
• Develop a roadmap for the introduction of AI into business intelligence tools

3. Artificial Intelligence

• Develop AI strategies aligned to group/business unit goals, with clear project roadmaps & implementation plans.
• Identify and lead AI initiatives that enhance operational efficiency, customer experience, and strategic insights.
• Work with internal teams and external partners to pilot and scale AI solutions (e.g., predictive analytics, agentic AI, etc).
• Promote responsible AI practices, including model governance and ethical considerations.
• Stay current with AI trends and assess their relevance to business needs.
• Drive awareness and education initiatives to increase understanding and adoption of AI solutions across group businesses.