Senior Manager Global Transaction Banking Sales

Job Purpose Summary

The roles and its primary focus will be business development and marketing of the banks existing product base. The incumbent is responsible for identifying Cash Management opportunities and Trade Finance opportunities through understanding the client’s business model, including operational and financial processes and working capital and treasury management needs. Cash Management includes all payments, collections, liquidity management solutions. Trade Service businesses include traditional and Open Account trade products. The incumbent will provide customer centric banking solutions and services to meet customer needs and improve the client experience. The role has annual revenue targets and other quantitative and qualitative KPIs, contributes to the GTB department objectives in terms of growing the customer base, increase revenue and transaction volumes in compliance with established QNB Group policies, regulatory requirements, and best market practice. The role reports to corporate banking management domestically and to the global GTB business.

Main Duties

• Responsible for QNB in-country timely and quality planning of sales plan of transaction solutions to contribute to department’s revenue, profitability for Cash Management and Trade Finance. Works towards delivering set targets in line with Global Corporate and Institutional Banking strategic directions and applicable policy guidelines.
• Works with country corporate management team in achieving unit’s budget and implementing of group approved business plans for the unit and overall objectives of the QNB group with direct P/L ownership, including growth of transaction fees, as well as growth of Trade assets and CASA balances.
• Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
• Act within the limits of the powers delegated to the incumbent
• Is responsible for collection of market information on competitor actions, customer preferences as well as market/business development.
• Formulates and proactively implements the sales and marketing strategy that enables QNB to achieve its plans in relation to Cash Management and Trade Finance business.
• Is responsible for client and market data analysis as well as preparation of meaningful and actionable results aimed for enhancement of GTB offerings as well as preserving and increasing the market share.
• Works closely with in-country RMs in identifying cash management and trade finance opportunities from corporate clients and regular follow-ups to close the product sales.
• Proactively monitors results of sales activities and provides any feedback on review of plans.
• Regularly interacts with customers and other relevant market participants to gather feedback on the GTB products and services as well as provides this information to the parties concerned.
• Demonstrate thought leadership in developing new solutions, in relation to GTB to complement Global Corporate and Institutional banking business growth
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Working with group GTB team to develop in country product solutions which meet corporate client and market requirements
• Increase adoption of digital channels and increase straight through processing and improve the efficiency in order to maximize the shareholder benefits
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

Education/Skills

• University graduate with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). Masters Preferred
• At least 8 years of relevant banking experience, preferably with at least 2 years at banking within a highly rated international bank preferred.
• Sound Cash Management experience, typically acquired through 2-3 years of experience in Cash Management and /or related filed.
• International corporate banking experience is preferable.
• Fluency in English.
• Solid technical knowledge of the bank’s operations, transaction cycles, payments/ collection processing, bank account information, SWIFT transmissions related to corporate and retail bank accounts.

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