Senior Manager of Data & Research, St. Louis, MO

Description

KEY RESPONSIBILITIES – YOUR ROLE WILL INVOLVE:

• Data Collection: collaborate with IT, executive leadership, and program managers to design instruments that fulfill reporting needs and capture data
• Data Integrity Monitoring: performing audits, cleansing, processing, and validation on the data to ensure its quality
• Reporting: Leads execution of predictable data analysis and visualization needs, including grant reports, state contract invoicing, annual report, dashboards, etc.
• Data Insights: translating insights into actionable information for programmatic and operational leadership
• Internal Evaluation: support measurement of participant outcomes and indicators of program success

• Dashboard Ownership: regularly maintains internal and external dashboards with program data to inform innovation, program adjustment, and indicators of success
• Grant Applications and Donor Stewardship: providing data necessary to successfully implement fundraising strategy, including supplying data required for grant applications and ad-hoc analyses
• Marketing & Communications: queries program data and compiles externally sourced information (i.e., publicly available data, existing research and reports, media publications, etc.) to support static content on website, social media, and internal communications
• Financial & Operational: providing programmatic-level data informing annual budget, program costs, contract outcomes, and fiscal management operations

• Program Efficacy: Analyze program phenomena that impact quality of services (i.e., demographic, phase progression, program retention, etc.) aligned with organizational priorities, strategic growth, and quality improvement initiatives
• Market Research: Conduct research to maintain regional and national profiles, economic conditions impacting justice-involved individuals, and best practices within services areas (i.e., housing, behavioral health, employment, etc.)

• Train and onboard staff on the organization’s customized CAPs database, ensuring accurate data entry, reporting, and system utilization
• Recommend, design, and lead ongoing trainings based on system utilization KPIs and data integrity audit results

The right candidate will come with the following attributes: education, experience, and meeting the physical requirements for the position.

• Mission-focused. Respect for the dignity of all human beings and belief in a second-chance for justice-involved individuals.
• Passion for philanthropy and nonprofit work, with a deep commitment to advancing Concordance’s mission.
• Organized and detail-oriented, with the ability to manage multiple projects, deadlines, and calendars effectively.
• Strong communicator who can translate ideas into clear written, visual, and video content and collaborate effectively with colleagues across the organization.
• Collaborative and team-oriented; value feedback; and contribute positively to a supportive and respectful work environment.
• Mission-driven with care, empathy, and respect for the individuals and communities Concordance serves

• Proficiency in statistics, data analysis, and research methods
• Experience working in nonprofit organizations
• Demonstrated knowledge of and skill in adaptability, decision making, customer service, interpersonal relations, oral communication, problem solving, project management, quality management, teamwork, written communication, group presentations, group process facilitation, influence, results orientation, strategic thinking, and team building.
• Excellent interpersonal skills and ability to work well with all levels of internal management and staff, as well as outside partners and vendors. Sensitivity to confidential matters required.
• Strong computer skills especially with Microsoft Office (Outlook, Word, PowerPoint and Excel). Experience with Access or other analytical software a plus.
• Detail oriented, with proficient proofreading skills.
• Familiarity with common office equipment.

Additional Information:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A dynamic and supportive work environment
• Matching 401(K) program
• Generous PTO
• Health & Wellness Stipend

• Passing a drug test
• Verification of employment eligibility via I-9
• Verification of employment Verification of education
• Satisfactory completion of a background check
• Signing the team member handbook
• Declaration of no conflicts of interest

About Concordance