Senior Manager of HR Operations

The Senior Manager of HR Operations is responsible for managing the organization’s global human resources business operations functions in accordance with the policies and procedures of EPE. In this role you will ensure consistent, high-quality execution of initiatives that support organizational development, employee engagement, compensation and benefits, and HR programs and policies.

• Develop and implement of policy, programs, and practices that foster employee engagement and align with organizational core values.
• Champion and drive positive organizational culture where employees feel heard, engaged, safe, and motivated.

• Work with the HR Business operations team to implement and administer competitive benefits and wellness strategies for global staff, ensuring effective communication and streamlined processes.
• Oversee employee benefit programs including health, life, dental, vision insurance, retirement, and ancillary coverage.
• Ensure compliance with employment, benefits, and insurance laws and regulations.
• Oversee North America payroll operations and state tax registration processes.

• Develop strategies to motivate, develop, and retain talent.
• Collaborate with the Chief People Officer to support succession planning.
• Promote professional development opportunities across the organization.
• Collaborate with the Learning and Development team in support of organizational training needs.

• Manage the global HR Operations team, to elevate team members to achieve high performance and engagement.
• Partner with the CPO to implement and evaluate global HR priorities and workplans, ensuring alignment with international and organizational standards.
• Contribute to positioning EPE as a destination employer across its country portfolio.
• Identify and implement best practices to ensure equity in pay, benefits, and HR policies globally.
• Assessing and enhancing HR system and processes to ensure accuracy and efficiency throughout the organization.
• Provide coaching and mentorship to team leaders and supervisors to model organizational culture and values.

• Advanced degree in relevant discipline (e.g., HR, law, business administration, labor relations, organizational development, organizational psychology).
• Proven experience managing remote teams.
• Minimum of five years leading an HR business operations team with global responsibility.
• Seven years of experience supporting large, diverse employee populations.
• Three years of experience managing US and Canada payroll and benefits plans.
• Strong compliance knowledge in US and Canadian employment law; Global experience preferred.
• Skilled in supporting supervisory and performance management processes.
• Willingness to travel as needed.
• Experience advising senior leadership.
• Proven success in a trusted advisory role.

ESSENTIAL SOFT SKILLS

• Commitment to EPE’s core values: reflection, inclusion, integrity, respect, and transformation.
• Strong leadership and autonomy in managing client relationships and balancing employee needs.
• Problem-solving skills with an understanding of organizational dynamics.
• Proven ability to build, develop and manage high-performing teams.
• Adaptability to shifting priorities and regulatory requirements.
• Cross-cultural sensitivity and effectiveness in diverse contexts.
• High attention to detail and organizational skills.
• Ability to build coalitions and maintain confidentiality.
• Business acumen and ability to align HR initiatives with organizational goals.
• Strong analytical and synthesis skills.
• Diplomatic, sound judgment, and discretion.

• Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you
• Generous PTO and paid holidays
• MyShare Employee Ownership Program
• Work with industry leaders
• 401K, up to a 4% match (100% vested from day 1)

EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team.