ABOUT THE ROLE
Apping Technology is hiring a AI Workflow & Systems Integration Engineer to lead the development of two major AI automation platforms:
- In-App AI Operations Layer
- AI chatbot inside the mobile app
- Connect app → internal operations → customer flow
- Automate 80–90% of customer communication
- Build Ops Panel + workflow automation
- Sales AI Agent Platform
- WhatsApp-based autonomous sales agent
- Broadcast + two-way AI conversations
- n8n-driven automations
- Integration with BSPs, Lovable UI, and CRM logic
This role is perfect for a developer who loves solving real-world workflow problems, building AI automation at scale, and integrating messy systems into clean, robust architectures.
You will work closely with our founder and AI team to build production-grade solutions used by thousands of end users.
KEY RESPONSIBILITIESAI Integration & Automation
- Build conversational AI flows using OpenAI / Anthropic / Llama / Qwen models
- Implement structured AI agents for customer service & sales
- Build end-to-end RAG pipelines (retrieval, embeddings, hybrid search, context injection)
- Handle prompt engineering, guardrails, fallback logic
System Integration & Backend Engineering
- Build API bridges between external systems and our AI backend
- Consume and expose REST APIs, webhooks, and event-based triggers
- Integrate with WhatsApp Business API / BSPs
- Build and maintain backend services (Node.js / Python preferred)
- Build lightweight Ops Panels (React / Lovable / Next.js)
Workflow Automation (n8n)
- Design multi-step automation pipelines
- Build workflows for routing inquiries, syncing operations data, sending notifications
- Implement error handling, retries, logging, and monitoring
- Integrate n8n with vector DB, AI backend, CRM, and cloud services
Data Engineering for AI
- Design RAG data pipelines (chunking, embedding, versioning)
- Build processes to sync FAQs, SOPs, CSV logs, operational data
- Maintain vector DB hygiene (Pinecone / Qdrant / Supabase Vector)
- Implement hybrid search logic and relevance scoring
Frontend / App Integration
- Embed AI chat components inside mobile apps (via WebView or SDK)
- Build internal dashboards, admin tools, and UI panels
- Work with app devs to integrate AI APIs into existing UX flows
Quality, Stability & Deployment
- Containerize and deploy services (Docker knowledge preferred)
- Monitor system health and debug production issues
- Maintain uptime, accuracy, and performance standards
REQUIRED SKILLS & EXPERIENCE1. Backend Engineering
- Strong in Node.js or Python
- Strong API integration skills
- Familiarity with authentication (JWT, OAuth)
- Experience building microservices or internal tools
2. Workflow Automation (Very Important)
- Deep experience with n8n (or Make/Zapier with ability to switch)
- Building multi-system automation pipelines
- Handling API calls, routing, conditionals, and failure logic
3. AI/LLM Engineering
- Experience integrating LLMs via API
- Able to build multi-turn conversational logic
- Comfortable with prompt engineering
- Understands how to manage context, memory, and output formatting
4. RAG (Retrieval-Augmented Generation)
Mandatory
- Vector DB (Pinecone / Qdrant / Weaviate / Supabase)
- Embeddings (OpenAI / local)
- Chunking strategies + relevance scoring
- Hybrid search (BM25 + embeddings)
- Guardrails & hallucination prevention
5. Frontend Basics
- Comfortable with React / Next.js / Vue OR
- Able to build admin dashboards using Lovable.dev
- Good understanding of modern UI patterns
6. WhatsApp API Integration
- Experience with one of the BSPs (360dialog, AiSensy, Gupshup, WATI, Twilio)
- Template messaging, marketing vs utility categories
- Handling inbound/outbound messages with webhooks
7. Databases
- PostgreSQL, Supabase, Firestore, or MongoDB
- Schema design for conversations, campaigns, jobs
8. Soft Skills
- Strong problem-solving
- Able to handle messy, undefined workflows
- Communicates clearly with non-technical stakeholders
- Works independently and proactively
- Comfortable delivering production systems end-to-end
NICE-TO-HAVE SKILLS
- Docker / containerization
- AWS or GCP deployment experience
- Mobile development basics (Flutter/React Native)
- Basic analytics/dashboarding (Metabase, Supabase Studio)
- Experience in logistics or operations systems
WHAT MAKES THIS ROLE SPECIAL
You won’t be a “ticket taker”.
You will build real AI automation products that sit at the center of:
- operations
- messaging
- ERP integration
- customer experience
- revenue impact
- This is a big exposure, big ownership role.
Job Types: Full-time, Internship
Pay: From ₹60,000.00 per month
Application Question(s):
- The location is Ahmedabad
Work Location: In person