Senior Operations Executive

Overview

We are seeking a highly skilled Senior Executive – Operations to join our Logistics team in Abu Dhabi. The ideal candidate will have strong expertise in port operations, customs clearance, shipping & freight forwarding, and be experienced in dealing with Oil & Gas and Government entities. This role requires a detail-oriented professional with strong analytical skills, high client exposure, and the ability to manage end-to-end operations efficiently while ensuring service quality and profitability.

Key Responsibilities

• Manage the full spectrum of Abu Dhabi Port Operations & Customs Clearance, ensuring smooth operational flow and compliance.
• Oversee the P&L for Logistics Operations, specifically Ocean Freight & Customs Clearance.
• Lead and support Shipping & Freight Forwarding activities; project cargo experience is an added advantage.
• Ensure operational excellence, HSE compliance, and adherence to quality standards.
• Drive continuous improvement, cost leadership, and efficient supplier management.
• Engage in business development, customer care, key account management, and maintaining high customer satisfaction.
• Evaluate market trends and recommend strategies to enhance service offerings and competitive positioning.
• Support tender preparation, bids, customer registrations, and new opportunity qualification.
• Maintain strong working relationships with customers, suppliers, internal teams, and senior leadership.
• Support commercial and operational teams in converting opportunities and resolving issues.
• Ensure correct application of Group policies, corporate governance, and code of conduct.

Key Requirements

• 4–5+ years of relevant experience in Abu Dhabi Port Operations, Customs Clearance, Shipping / Freight Forwarding (Project cargo is a plus), and Oil & Gas and Governmental clients
• High analytical skills and strong attention to detail.
• Proven ability to communicate effectively at all levels.
• Strong market knowledge and experience preparing tender responses.
• Computer literate with strong organizational and coordination skills.
• Customer-focused, proactive, and able to work in a fast-paced operational environment.
• Outgoing and communicative personality.
• Client-oriented approach with high exposure to key clients.
• Ability to manage multiple priorities and work under pressure.
• Bachelor’s Degree (preferably in Business, Logistics, or related field).

Interested candidates who meet the above criteria are invited to apply. Only shortlisted candidates will be contacted.