Senior Operations Executive

LifeBalance Foot Care is a premium wellness and body transformation brand dedicated to redefining personal health through cutting-edge technology, expert guidance, and a holistic approach to well-being. With a strong presence in the UAE and a rapidly growing client base, we offer a unique fusion of science, innovation, and luxury—empowering individuals to achieve their best selves. At LifeBalance, we don’t just deliver results; we create life-changing experiences.

We are seeking a highly organized and proactive Operations Executive to manage our retail team. The ideal candidate will be responsible for overseeing the day-to-day operations across our retail outlets, manage marketing efforts both on and offline, ensuring smooth workflows, supply chain management, and ultimately meeting sales targets. This role plays a critical part in ensuring efficiency, customer satisfaction, and business growth.

Key Responsibilities:

• ⁠Oversee daily operations of retail stores and ensure adherence to company standards.
• Manage the marketing department to ensure the best market outreach
• Events management and interaction with the business stakeholders.
• Monitor stock levels, coordinate with suppliers, and ensure timely replenishment of inventory.
• Support outlets in staff scheduling, operational issues, and performance monitoring.
• Analyze sales data and operational metrics to identify trends, challenges, and opportunities.
• Ensure stores comply with health & safety, cleanliness, and visual merchandising standards.
• Coordinate with the logistics, finance, and marketing teams for seamless store functioning.
• Assist in onboarding and training new retail staff.
• Manage vendor relationships and service contracts.
• Support implementation of new systems, processes, and technologies in-store.
• Report operational performance regularly to senior management.

Required Skills:

• ⁠ ⁠Strong organizational and multitasking abilities.
• ⁠ ⁠Excellent communication and interpersonal skills.
• ⁠ ⁠Data-driven mindset with the ability to analyze and act on operational reports.
• ⁠ ⁠Problem-solving and decision-making capabilities.
• ⁠ ⁠Working knowledge of POS systems and retail management tools.
• ⁠ ⁠Proficiency in MS Office (especially Excel); ERP knowledge is a plus.
• Experience in AI tools is a plus.

Qualifications & Experience:

• ⁠⁠Minimum 7 years of experience in retail operations, of which a minimum of 5 years experience in UAE, preferably in a multi-store environment.
• ⁠ ⁠Proven ability to manage store-level operations, inventory, and staff coordination.
• Must have experience in marketing both on and offline.
• ⁠ ⁠Familiarity with retail KPIs, merchandising principles, and customer experience standards.
• An established achievement record supported by senior management testimonials.
• Driving license is a must. A car is a plus.

Preferred Qualities:

• ⁠ ⁠Energetic, proactive, and a self-starter.
• ⁠ ⁠Ability to work under pressure and meet tight deadlines.
• ⁠ ⁠Flexible to travel between retail locations when needed.

Job Type: Full-time

Pay: Up to AED10,000.00 per month

Application Question(s):

• Do you have a minimum of 5 years experience in UAE in the retail industry?
• Why did you leave/planning to leave your last job?
• Do you have a UAE driving license?