Senior P&C Claims Adjuster

We are looking for an experienced Claims Adjuster. Are you a seasoned professional with a strong background in liability claims and litigation management? Join a dynamic team of professionals where your expertise will drive impactful outcomes through strategic investigation, negotiation, and collaboration.

Salary Range - $75,000 to $85,000 annually. Pay will be based on experience. Position is full-time, exempt.

Key Job Duties

• Conduct thorough investigations of liability claims, securing details from insureds, claimants, and witnesses.

• Review and interpret insurance policies to determine coverage and draft initiative-taking coverage letters.
• Maintain accurate claim documentation, timely diary management, and meet monthly closing goals.
• Set and adjust reserves, authorize payments, and manage litigation in collaboration with defense counsel.
• Identify and execute subrogation opportunities for optimal recovery outcomes.
• Communicate professionally and promptly with clients, claimants, and internal stakeholders.
• Attend trials, mediations, and client claim reviews as needed.
• Achieve performance metrics and scorecard goals outlined by department leadership.
• Collaborate across departments and work alongside a team of professionals to support initiatives and foster a culture of teamwork.
• Analyze data to solve problems and contribute to organizational success.

Professionalism and Development

• Demonstrates urgency, ownership, and commitment to work.
• Supports team PTO requests and initiatives.
• Understands organizational goals and contributes to overall success.
• Analyzes data to solve problems and supports implementation of initiatives.
• Promotes collaboration and teamwork across departments.

Job Status and Hours

This is a hybrid in office/at home position with requirements to be in our headquarter office in St. Charlese 2-3 days a week. This is a full-time, exempt position.

IPMG’s core hours are 8:30 a.m. to 5:00 p.m. Monday through Friday, and any flexibility around that schedule must be approved by management. All employee owners must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as essential functions demand.

Required Qualifications

• Bachelor’s degree in business or related equivalent education
• Knowledge of common software programs such as Microsoft Office and Excel
• Excellent verbal and written communication skills to complete internal and external reports
• Strong cost- benefit analysis, decision making and organizational skills.
• Great customer service skills
• Detail oriented and flexible in working with various service plan structures.

Preferred Qualifications

• 1-2+ years of experience adjusting liability claims preferred, including litigation management
• Familiarity with handling of first party claims as well as liability claims
• Multi-jurisdictional tort law and overall federal law experience a plus
• Experience in reporting key exposures to excess carriers and reinsurers a plus
• Insurance designations not mandatory but a plus

Company Benefits

• IPMG offers a Year End Bonus to qualified employees.
• 20 days of PTO each year.
• 2026 includes 12 paid holidays and YOUR BIRTHDAY OFF!
• Medical, dental, and vision coverage on day one of full-time employment.
• Telemedicine is free for you and your family (day one) if you are covered under our medical plan.
• 401k match.
• Professional development support and a Linkedin Learning subscription.
• Flexible time off with an encouraged time away to support a healthy work-life balance.
• Life Insurance, Short term, and long-term disability on day one of full-time employment and paid for by IPMG.
• Onsite fitness center and showers, in our St. Charles, IL HQ office.

Our Interview Process

May we suggest you review our website ahead of our contact at www.IPMG.com and check us out on LinkedIn too to see what we are up to lately. Our goal is to meet the real YOU! We want to learn what makes you tick and how you want to grow in your field. And we will share more about IPMG and answer any of your questions. If we feel we have a match, you will have a chat with our hiring manager to discuss the technical nature of the position to ensure you have the skills needed to be a success.

All About IPMG

IPMG is committed to a diverse and inclusive workplace. IPMG is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, religion, or other legally protected status.

Candidates that are selected and hired will need to submit to substance, credit, and criminal background screenings, and computer literacy testing.

IPMG is an Equal Opportunity Employer—M/F/D/V.