Senior Product Designer

Company: Meta Go (A new venture by Ketto)

Location: Mumbai

Meta Go, a groundbreaking venture from Ketto, is on a mission to redefine metabolic health and weight management. We offer a holistic, medically-supervised weight loss program that scientifically combines advanced GLP-1 medications (like Semaglutide and Tirzepatide) with personalised 1:1 nutrition, lifestyle coaching, and comprehensive diagnostic monitoring. We are a high-trust health platform built on clinical expertise, aiming to deliver safe, effective, and sustainable results for our users.

We are seeking an exceptional Senior Product Designer to lead the end-to-end user experience of the Meta Go digital platform, with a primary focus on our native mobile application.

You will be the visionary and hands-on leader for all patient-facing product design, ensuring that a complex, medically-sound program feels intuitive, motivating, and incredibly trustworthy. This is a critical role that directly impacts user adherence, engagement, and overall health outcomes.

Own the E2E Patient Journey: Define, design, and validate the full user experience across all phases, from initial assessment and eligibility screening to medication onboarding, daily tracking, progress reviews, and long-term maintenance.

Design for High-Trust: Translate complex medical protocols, lab results, and coaching interactions into simple, accessible, and high-trust user interfaces and flows.

App Design Mastery: Lead the design and iteration of the core Meta Go mobile and web application (iOS/Android), focusing on information architecture, user flows, and interaction design.

Hands-On Design: Produce high-quality design deliverables, including user flows, wireframes, prototypes, and high-fidelity mockups using Figma.

Design System Ownership: Establish and maintain a scalable, accessible, and comprehensive Design System (UI Kit) to ensure consistency and speed across all products.

Cross-Functional Partnership: Collaborate closely with Product Managers to define requirements and roadmaps, with Engineering teams to ensure feasibility and quality, and most critically, with the Clinical and Coaching teams to translate medical and behavioural science into tangible product features.

User Research: Plan and conduct user research, usability testing, and A/B tests to validate design hypotheses and continuously improve key metrics (e.g., medication adherence, coaching session uptake, feature adoption).

5+ years of experience in Product Design, with a strong portfolio showcasing successful consumer mobile application design (iOS/Android).

Exceptional proficiency in User Experience (UX) and Interaction Design, with a proven ability to simplify complex, data-heavy, or regulated workflows.

Expert-level proficiency with Figma (or equivalent design and prototyping tools) and experience setting up and managing a functional Design System.

Deep empathy for users facing chronic conditions like obesity and a commitment to designing inclusive and motivating experiences.

Excellent communication skills, capable of articulating design decisions clearly to non-design stakeholders (Engineers, Doctors, Business Leaders).

Prior experience designing products in the Health-Tech (Digital Therapeutics, Telemedicine) sectors.

Experience in a fast-paced startup/scale-up environment, where you have had to build processes and systems from the ground up.

A strong understanding of behavioural science principles and designing for long-term habit formation and adherence.

Experience designing for two-sided marketplaces or coaching platforms where communication between users and experts is a core feature.