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Senior Product Marketing Manager, Commercial eCommerce
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Senior Product Marketing Manager, Commercial eCommerce
Redmond, Washington, United States
Date posted
Oct 30, 2025
Job number
1903637
Work site
3 days / week in-office
Travel
0-25 %
Role type
Individual Contributor
Profession
Marketing
Discipline
Product Marketing
Employment type
Full-Time
Overview
Microsoft’s Global Marketing Engines & Experiences (GMEE) organization is transforming marketing at Microsoft by driving programs that engage customers personally and deliver measurable business outcomes. Within GMEE, eCommerce is foundational for acquiring and building long-term customer relationships at scale. This Senior Product Marketing Manager, Commercial eCommerce role will be responsible for the customer experience strategy for all eCommerce customers throughout the lifecycle.
In this role, you will lead customer and industry insights, strategic planning and programs, and customer journey optimizations—designed to maximize the health and longevity of eCommerce customers. You’ll drive strategic planning and execution, leveraging data-driven insights, and lead cross-functional team collaboration to unlock transformative onboarding experiences for eCommerce customers. You’ll partner across marketing, product marketing, finance, and engineering to define high-impact opportunities, build business cases, and align investments that deliver customer activation and engagement.
Qualifications
Required/minimum qualifications
- Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
- 5+ years experience in product marketing, business strategy, or eCommerce growth roles, ideally within technology or SaaS environments.
- 5+ years experience in analytical skills, with ability to translate data and telemetry insights into compelling business cases and investment narratives.
- 5+ years experience cross-functional collaboration and stakeholder management skills, with ability to influence others and drive alignment.
- 5+ years experience managing successful customer programs and initiatives.
Additional or preferred qualifications
- Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
- 3+ years experience with marketing AI products
Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay
US corporate pay information | Microsoft Careers
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay
US corporate pay information | Microsoft Careers
Microsoft will accept applications for the role until November, 14th, 2015.
#EandEJobs
Responsibilities
- Customer Experience Programs: Lead strategic planning and execution to improve the eCommerce customer experience.
- Performance & Insights: Leverage performance data and customer lifecycle insights to spotlight trends and opportunities.
- Customer Journey Enhancements: Analyze and recommend customer journey optimizations designed to improve eCommerce customer experience.
- Cross-Functional Team Leadership: Build relationships and drive ideation and alignment across eCommerce, product marketing, marketing, engineering and finance teams to deliver business impact.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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