Senior Quality Auditor & Performance Data Analyst

BUPA Arabia is looking for a highly skilled Assistant Manager in Jeddah, Saudi Arabia. This role requires 3 to 5 years of experience in quality auditing and performance evaluation, focusing on enhancing service quality standards and compliance.

The successful candidate will conduct internal audits, support the development of service metrics, and promote quality awareness within Customer Service teams. Responsibilities also include designing quality dashboards and producing detailed reports on service performance.