Senior Research Analyst

Description:

Join our winning team, recently honored as #67 on Forbes’ list of America's Best Startup Employers for 2024!

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers.

The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience.

At THB, we define our company culture through our Core Values:

• Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution
• Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact.
• Bee the teammate you want to work with - We work as a team, help each other and encourage each other
• Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed.
• Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.

Job Summary:

The Research Analyst is responsible for designing and executing research studies that evaluate the impact of our services on the health, independence, and overall well-being of older adults who wish to age in place. This role involves developing research protocols, analyzing outcomes data, and publishing findings in peer-reviewed journals and industry outlets. The Research Analyst will collaborate with internal teams, service providers, and external partners to produce high-quality, evidence-based insights that advance the company’s mission and contribute to thought leadership in the aging and geriatric care space.

Supervisory Responsibilities:

• No direct reports, but must be able to collaborate across teams and guide staff in applying research methodologies.
• Oversee research standards, data integrity, and compliance with ethical and regulatory requirements.

Duties/Responsibilities:

• Design and conduct qualitative and quantitative research studies evaluating the outcomes of our services for older adults.
• Develop research questions, study designs, data collection methods, and analysis plans aligned with social science and gerontology best practices.
• Analyze outcomes data to measure well-being, service effectiveness, and member satisfaction.
• Author and co-author articles for peer-reviewed journals, industry publications, and thought-leadership reports.
• Translate complex research findings into actionable insights for internal stakeholders, clients, and policymakers.
• Collaborate with data analytics, clinical, and operations teams to integrate research into service design and improvement.
• Ensure research activities comply with ethical standards, including human subjects research guidelines and data privacy regulations.
• Present findings at conferences, industry events, and client meetings to advance the company’s role as a thought leader.
• Monitor academic and industry literature on aging, caregiving, and health outcomes to inform research strategy.
• Other duties as assigned/necessary.

Performance Metrics:

• Publication Impact: Number and quality of peer-reviewed articles, white papers, and industry publications produced annually.
• Research Quality: Percentage of studies meeting internal standards for methodological rigor, ethical compliance, and stakeholder relevance.
• Stakeholder Engagement: Internal and external stakeholder satisfaction scores on the usefulness and clarity of research outputs (e.g., 4.5/5.0 or higher).

Knowledge Dissemination: Frequency and effectiveness of research presentations at conferences, workshops, and client events.

Requirements:

Required Skills/Abilities:

• Strong foundation in social science research methods, particularly in aging, gerontology, or public health contexts.
• Proficiency in quantitative analysis (SPSS, Stata, R, or Python) and qualitative methods (interviews, focus groups, thematic coding).
• Demonstrated ability to write and publish academic and industry research articles.
• Excellent verbal and written communication skills, with ability to translate complex findings into accessible insights.
• Ability to manage multiple research projects concurrently, meeting deadlines and quality standards.
• Knowledge of ethical and regulatory considerations in human subjects research (e.g., IRB processes).
• Collaborative mindset with ability to work across interdisciplinary teams.
• Passion for improving the well-being and independence of older adults.
• Must be 18 years of age or older

Education and Experience:

• Master’s degree in Gerontology, Sociology, Public Health, Psychology, Social Work, or related social science field required; PhD preferred.
• 3+ years of experience conducting research in gerontology, aging, health services, or related fields.
• Proven record of publishing in peer-reviewed journals or professional outlets.
• Experience working with older adult populations or in aging-related research strongly preferred.
• Familiarity with healthcare, long-term care, or community-based service delivery environments is an advantage.

Physical Requirements:

• Ability to remain at your designated workstation for the duration of the workday
• Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (typically on a computer screen)
• This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success.

The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.

The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know.

As part of our standard hiring process, selected candidates may be required to undergo a background check and/or drug screen. The Helper Bees adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations.

The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit thehelperbees.com/careers to view all current job openings.