Senior Research Manager

About Us 🗺️

At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth.

Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries.

Introduction 🚀

We are on the lookout right now, for the most dynamic and talented researchers in the industry.

As a Senior Research Manager, we will make sure you are exposed to all facets of quantitative research. You will focus your time on day-to-day delivery of exciting research projects and lead these from A-Z. And you will do that as part of a fun, exciting and highly supportive team. You will also partner so very closely with the best Client Directors in the business! Together, you will deliver sharp, action-oriented insights to some of the biggest blue chip and most exciting companies

Whilst you will be exposed to a diverse range of methodologies spanning everything from concept testing to ad pre-testing, campaign evaluations, shopper studies, U&A, there will be primary ownership given to you with one of our key brand tracking clients. As a result, brand tracking experience is a must!

Responsibilities 🧐

• A Senior Research Manager (SRM) overlooks execution of studies for clients from set-up to report phase.
• SRM suggests appropriate survey instrument, develops the survey and analysis plan, guides Research Manager / Junior research managers for execution, and then provides an insightful, actionable report to the client.
• Toluna has several research solutions focusing on 2 broad pillars of Brand Engagement & Product Innovation which a RM works across.
• You will get the opportunity to drive different and challenging solutions/projects.
• Besides client specific studies, SRM will also have several opportunities to drive /support business initiatives along with Research Director.
• You will be instrumental in identifying efficiency requirements, managing team & will also be in touch with Toluna global colleagues to bring best practices & new solutions to Dubai.
• Grooming & nurturing his/her team is also a big part of SRM’s role.
• You will mentor RMs/JRMs in the team and provide necessary opportunities for their growth within the organization.

Your Profile 🤹

• Minimum 6 to 8 years of marketing research experience (ideally on the supplier side).
• Proficiency in Arabic is an added advantage.
• Experience with A-Z research (from designing questionnaire to present to client).
• Must have primary research experience for quantitative studies.
• Knowledge of brand health tracking studies and U&A’s.
• Client servicing experience.
• Strong analytical skills.
• Experience with turning data into actionable insights.
• Strong communication skills: oral and written.
• Attention to detail, coupled with being able to identify broad, strategic implications.
• A creative and enthusiastic approach to solving business issues.
• Someone who enjoys working in a small / entrepreneurial environment with a bright future ahead.

Our Values ❤️

A cting with Ownership : Demonstrating individual accountability

B ringing a Forward Mindset: Being action-oriented, bold & entrepreneurial

C ollaborating with Curiosity: Exhibiting teamwork through togetherness

D iscussing openly, committing jointly: Sharing your views openly

E mbracing Empathy: Being egoless & caring

What We Offer

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work