Senior Room Attendant and Team leader

Job Title

A Senior Room Attendant /Team Leader is responsible for maintaining high standards of cleanliness in guest rooms and public areas while supervising and guiding housekeeping staff. This role combines hands-on cleaning duties with leadership responsibilities to ensure efficient daily operations and excellent guest satisfaction.

Key Responsibilities:

1. Housekeeping Operations

• Clean and service guest rooms, bathrooms, and assigned areas according to standards
• Ensure rooms are properly stocked with amenities, linens, and supplies
• Inspect rooms after cleaning to ensure quality and consistency
• Report maintenance issues or damages promptly

2. Team Leadership

• Supervise, train, and support room attendants and housekeeping staff
• Assign daily tasks and manage work schedules
• Monitor staff performance and provide feedback
• Ensure team follows hygiene, safety, and hotel standards

3. Quality Control

• Conduct regular inspections of rooms and public areas
• Ensure cleanliness meets company or hotel standards
• Handle guest requests and complaints related to housekeeping

4. Coordination & Communication

• Coordinate with front office and maintenance departments
• Update room status (clean, dirty, inspected) accurately
• Assist management in planning and organizing housekeeping activities

5. Inventory & Supplies

• Monitor housekeeping supplies and linen inventory
• Ensure proper use and storage of cleaning chemicals and equipment

Skills & Requirements:

• Proven experience in housekeeping (preferably in hotels)
• Leadership or supervisory experience preferred
• Strong attention to detail and cleanliness standards
• Good communication and teamwork skills
• Ability to work under pressure and manage time efficiently
• Basic knowledge of cleaning equipment and chemicals

Qualifications:

• High school diploma or equivalent
• Assign daily tasks and manage work schedules
• Monitor staff performance and provide feedback
• Ensure team follows hygiene, safety, and hotel standards

Job Type: Full-time

Pay: AED3,000.00 - AED3,900.00 per month

Work Location: In person