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Senior Sales Manager
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Job Description
- Responsible for the effective management of several industries accounts portfolio, maximizing the sales (customer share and market share) & presence of the GS portfolio within the different accounts within the specific industry in the country.
- Building strong relationship with different customer stakeholders on all levels
- Key KPIs include:
- Order Book Margins
- Business Development - Customers
- Customer satisfaction
- Bid hit rate
- Recurring business
- Develop overall Sales & Marketing strategy for several industries & ensure the development of supporting strategies by the LOB.
- Develop the annual business plan budget and targets for the assigned sectors.
- Ensure feed in to annual country plans where accounts cross into multiple countries.
- Identify new potential opportunities for existing products in the assigned sectors.
- Ensure the implementation & development of strong account management in the different accounts.
- Develop and train account team to ensure they’re up to date with account management concepts.
- Ensure the ongoing maintenance & development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs).
- Ensure appropriate marketing & pricing strategies are developed by account.
- Coordinate -with presales teams- awareness programs to ensure that the technical knowledge is maintained, and the account managers are aware of any new offerings.
- Work with subordinates to empower KM.
- Maximize and monitor overall industries’ sales forecasts against budgets, success of bids, customer satisfaction etc.
- Maximize penetration of portfolio in the different accounts in the industry.
- Look for opportunities to cross-sell and introduce new products & additional LOBs
- Proactively ensure that strong credible clients’ relationships are developed and maintained.
- Ensure and build customer satisfaction - ultimate escalation point for any Account customer complaints issues
- Work with appropriate Head of Projects and COM to ensure customer excellence through:
o Monitoring Project status;
o Monitoring change requests;
o Monitoring & supporting bids.
- Monitor overall competitive situation, opportunities and threats in the industry.
- Develop with the country manager and account managers appropriate account marketing plans (e.g. events, local presentations, etc.)
Personal Skills
- Excellent team leading skills.
- Excellent sales and marketing skills.
- Excellent communication, interpersonal and negotiation skills.
- Excellent problem-solving skills.
- Excellent presentation skills.
- Excellent command of English.
Technical Skills
Preferable previous technical experience in the Telecom industry.
Education
Bachelor's degree in Engineering, or a related field.
Job Details
Job Location
Cairo, Egypt
Company Industry
Integration
Company Type
Employer (Private Sector)
Job Role
Sales
Employment Status
Full time
Employment Type
Employee
Job Division
Growing Markets
Telcom
Telcom
Preferred Candidate
Career Level
Management
Years of Experience
Min: 12 Max: 15
Nationality
Egypt
Degree
Bachelor's degree
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