Senior Software Program Manager - Healthcare IT

Lead Software Engineer - Senior Software Program Manager - Healthcare IT

Location: Garner, NC (Hybrid)

The Senior Software Program Manager will lead cross-functional delivery for our PACS/RIS healthcare imaging platform. This role is responsible for driving execution across Development, QA, Compliance and DevOps teams, ensuring high-quality, compliance, and timely delivery of software releases. This role will bring strong expertise in Agile program management, healthcare IT, and enterprise software delivery. Will serve as a critical link between Software Engineering teams, Product Management, and Executive Leadership, providing clear visibility into progress, risks, and outcomes through structured reporting and dashboards.

Program Planning & Execution

• Define and manage end-to-end program delivery for multiple concurrent projects/releases.
• Develop and maintain comprehensive release plans, including milestones, dependencies, and deliverables.
• Coordinate across Development, QA, DevOps, Product, and Operations teams to ensure alignment and execution.
• Ensure adherence to software development lifecycle (SDLC) and regulatory requirements (HIPAA, FDA, etc., where applicable).

Agile Leadership

• Facilitate all Agile ceremonies including:
  • Sprint Planning
  • Daily Stand-ups
  • Sprint Reviews/Demos
  • Retrospectives
• Drive continuous improvement in Agile practices and team maturity.
• Manage backlog readiness in collaboration with Product Owners.

Risk & Issue Management

• Identify, assess, and proactively mitigate risks and blockers.
• Maintain and communicate a risk register with clear mitigation strategies.
• Escalate critical issues to leadership with recommended solutions.

Release Management

• Own the release lifecycle, including planning, execution, validation, and deployment coordination.
• Ensure all release deliverables meet quality, performance, and compliance standards.
• Work closely with DevOps to ensure smooth CI/CD pipeline execution.

Reporting & Communication

• Create and maintain program dashboards tracking:
  • Sprint velocity
  • Release readiness
  • Defect trends
  • Resource utilization
• Provide weekly executive summaries highlighting:
  • Progress against plan
  • Risks and mitigation actions
  • Key achievements and delays
• Communicate effectively with stakeholders at all levels, including executive leadership.

Stakeholder Management

• Serve as the primary point of contact for program-related updates.
• Align business goals with technical execution.
• Collaborate with Product, Clinical, and Customer teams to ensure solutions meet end-user needs.

Quality & Compliance

• Ensure adherence to healthcare regulatory standards and internal quality processes.
• Support audit readiness and documentation requirements.

Continuous Improvement

• Drive process improvements across engineering workflows.
• Implement tools and best practices for enhanced program visibility and efficiency.

Education

• Bachelor’s degree in Computer Science, Engineering, or related field (required)
• Master’s degree or MBA (preferred)
• PMP, PgMP, or Agile certifications (CSM, SAFe, etc.) preferred

Experience

• 8+ years of experience in software program/project management
• 3+ years in a senior or lead program management role
• Experience managing cross-functional Agile teams (Dev, QA, DevOps)
• Prior experience in healthcare IT, PACS/RIS, or medical imaging systems strongly preferred
• Proven track record of delivering complex enterprise software programs
• Experience working in regulated environments (HIPAA, FDA, ISO 13485) is a plus

Skills

• Strong expertise in Agile/Scrum methodologies and tools (JIRA, Azure DevOps, etc.)
• Excellent program planning and execution skills
• Ability to create executive-level dashboards and reports
• Strong risk management and problem-solving capabilities
• Exceptional communication and stakeholder management skills
• Solid understanding of CI/CD pipelines, DevOps practices, and cloud environments
• Analytical mindset with ability to interpret metrics and drive decisions
• Ability to manage multiple priorities in a fast-paced environment