Senior System Engineer

The Opportunity

The Senior System Engineer is responsible for designing, implementing, and maintaining a stable, secure, and scalable IT infrastructure that supports MetLife’s business operations. This role plays a critical part in ensuring high system availability, operational resilience, and business continuity.

Guided by our purpose — Always with you, building a more confident future — and our New Frontier strategy focused on stronger growth, attractive returns, and all‑weather performance, this is an exciting opportunity to work on enterprise‑level technologies, strengthen disaster recovery capabilities, and contribute directly to the reliability and security of MetLife’s IT environment.

Key Responsibilities

• Lead the design, deployment, and ongoing optimization of virtualization infrastructure using technologies such as VMware, Hyper‑V, or similar platforms.
• Manage Windows and Linux server environments, including installation, configuration, maintenance, monitoring, and troubleshooting.
• Oversee disaster recovery and business continuity solutions, including backup strategies, failover mechanisms, and regular disaster recovery testing.
• Monitor system performance, apply patches and updates, and ensure systems meet defined security and availability standards.
• Provide basic networking support, including configuration and troubleshooting of switches, routers, firewalls, and VPNs.
• Collaborate with cross‑functional IT and business teams to ensure seamless integration of systems and services.
• Troubleshoot and resolve hardware, software, and network issues in a timely and effective manner.
• Document system configurations, procedures, and changes to ensure compliance with IT standards and policies.
• Support capacity planning and resource optimization to enhance system performance and scalability.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology , or a related field (or equivalent professional experience).
• Strong hands‑on experience with virtualization technologies (VMware, Hyper‑V, or similar) to design and support enterprise environments.
• Proven expertise in Windows and Linux Server administration , including troubleshooting and performance optimization.
• Knowledge of disaster recovery solutions , data backup strategies, and data protection practices.
• Basic understanding of networking concepts , including TCP/IP, DNS, DHCP, VLANs, and VPNs.
• Familiarity with storage solutions (SAN, NAS) and their integration with virtualization platforms.
• Experience using monitoring tools and analyzing system performance.
• Strong problem‑solving skills, with the ability to remain effective under pressure.
• Excellent communication skills and the ability to work collaboratively in team environments.

Preferred Qualifications

• Relevant certifications such as VMware VCP, Microsoft MCSA/MCSE, CompTIA Network+, ITIL, CCNA, or CCNP.
• Experience with cloud platforms (Azure and/or AWS).
• Experience with container platforms such as AKS, Docker, or OKE.
• Scripting and automation skills using PowerShell, Bash, or similar tools.

Benefits We Offer Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families.

We offer private health insurance for you and your family, life insurance, employer pension plan, meal and transportation allowance, as well as a work from home allowance. We also provide a cultural Heritage Day off, and “back to school” and “school report day” leaves and much more!

About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!