Senior Systems Administrator

Senior Systems & Network Administrator

Location: Federalsburg, MD
Employment Type: Full-Time
Reports To: IT Operations Manager

About the Role

H&M Bay, Inc. is seeking an experienced Senior Systems & Network Administrator to join our IT team. This role is responsible for managing and maintaining our enterprise infrastructure, including servers, networks, cloud services, security systems, and end-user technologies.

The ideal candidate is a hands-on IT professional with strong troubleshooting skills, a proactive mindset, and experience supporting complex business environments. You'll play a key role in ensuring the reliability, security, and performance of our technology systems while helping drive infrastructure improvements and strategic IT initiatives.

Key Responsibilities

• Administer and maintain Microsoft Windows and Linux servers in both physical and virtualized environments.
• Manage enterprise network infrastructure, including switches, firewalls, wireless networks, and related technologies.
• Monitor system performance, backups, security, and overall infrastructure health.
• Troubleshoot and resolve server, network, and end-user technology issues.
• Support and maintain cloud-based services, including Microsoft 365, Microsoft Entra, AWS, and VoIP platforms.
• Assist with disaster recovery planning, testing, and business continuity initiatives.
• Collaborate with vendors on infrastructure projects, evaluate proposals, and support implementation efforts.
• Maintain technical documentation, system inventories, and operational procedures.
• Recommend and implement improvements that enhance reliability, security, and operational efficiency.
• Participate in budgeting and planning for IT infrastructure projects and recurring operational expenses.
• Stay current with emerging technologies, security threats, and industry best practices.

Qualifications

Required

• 5+ years of hands-on experience administering enterprise Windows and/or Linux server environments.
• Strong knowledge of:
  • Active Directory
  • DNS
  • DHCP
  • Group Policy
  • Microsoft 365
  • Microsoft Entra ID
  • SQL Server
  • Exchange
  • File and Print Services
• Advanced networking knowledge, including:
  • TCP/IP
  • Routing and switching
  • Wireless networking
  • Structured cabling
• Experience with virtualization platforms, preferably VMware.
• Experience managing enterprise storage solutions, including SAN technologies.
• Strong understanding of cybersecurity principles, threat mitigation, and infrastructure hardening.
• Excellent troubleshooting, communication, and documentation skills.

Preferred

• Experience with AWS services.
• Experience supporting VoIP systems.
• Experience with disaster recovery and business continuity planning.
• Industry certifications such as VMware, Microsoft, Cisco, CompTIA, or AWS.

Working Environment

• Fast-paced, collaborative IT environment.
• Participation in a rotating Saturday support schedule.
• Occasional after-hours maintenance windows to support upgrades and infrastructure projects.
• Limited travel may be required for remote site support, disaster recovery testing, and professional development opportunities.
• This is an on-site position with some work-from-home opportunities.
• Must be able to lift up to 40 pounds.

Why Join H&M Bay?

• Opportunity to work with modern enterprise infrastructure and cloud technologies.
• Key role in strategic IT initiatives and infrastructure planning.
• Collaborative team environment with opportunities for professional growth.
• Competitive compensation and benefits package.

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