Senior Technical Program Manager

Own and drive key Fleet Health metrics with high visibility and direct customer impact, leading initiatives to proactively prevent hardware failures and enhance system reliability

Identify critical hardware issues and deliver clear, committed execution plans while serving as a trusted technical partner to platform engineering teams.

Provide an E2E view of fleet stability (interruptions) based on incoming quality of components, mitigation through deployments and resiliency

Define project scope, goals, and deliverables, and managing the project timeline, budget, and resources.

Develop and maintain project plans, schedules, and status reports, and communicate project status to stakeholders and senior management.

Collaborate with business stakeholders and technical teams to identify customer requirements, risks, and dependencies.

Identify, drive execution and E2E plans to make and meet business commitments.

Collaborate with internal and external partners to ensure systems meet significant quality, reliability, and service level requirements for a cloud environment.

• Bachelor's Degree AND 6+ year’s experience in engineering, product/technical program management, data analysis, or product development
• OR equivalent experience.
• 3+ year’s experience managing cross-functional and/or cross-team projects.
• Background in cloud computing, modern server architecture, or HW failure detection/prevention as well as experience in project management and leading cross-functional programs.
• Capable of technical deep dives into platform design, verification flows, operating systems, networking, or storage.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

• 6+ years of experience of technical leadership as a Program or Product manager or software engineer, platform architect or validation architect or a lead
• Strong technical background in server architecture
• Excellent program management skills – thought leadership, action-oriented
• Data analytical skills- Knowing how to query databases and use analytical tools.
• Excellent communication skills using various forms of media.
• Able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment.
• Individual effectiveness skills such as discipline, time management, decision making, planning, and organizing work, summarizing results through technical reports
• Self-driven, self-motivated individuals must be able work independently as well as collaboratively in a team environment and across the team of engineers.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.