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Senior Technical Project Manager (STPM)

Parsippany-Troy Hills, United States

Position Description: Job Title: Senior Technical Project Manager (STPM)
Location: Hybrid and/or Remote
Work Authorization: Applicants must be authorized to work in the United States without requiring current or future employer-sponsored work authorization (e.g., H-1B, O-1, etc.)

Position Overview:
The Senior Technical Project Manager (STPM) serves as the primary leader and central point of accountability for all assigned projects. This role ensures delivery of contractual scope on schedule, within budget, and to the highest standards of customer satisfaction. The STPM applies advanced project management tools including scheduling, critical path analysis, budgeting, change order management, risk assessment, and action item tracking to navigate complex challenges and drive effective resolutions.

Supervisory Responsibility:
Leads and oversees a team including construction managers, sub-contractors and individual contributors
Monitor vendor and subcontractor performance to ensure alignment with client goals, expectations and contractual terms

Key Responsibilities:
Program and Project Leadership and Execution:
Manage field managers, subcontractors, consultants, and customers to ensure on-time delivery of key project deliverables, including audits and testing results.
Lead project team(s) to achieve successful, on-time, accurate, and efficient completion of projects according to specifications
Anticipate and proactively address potential project and team challenges, delivering actionable solutions to the BUL Director before issues escalate
Maintain a high level of accountability and ownership in all aspects of the project(s), ensuring consistent alignment with business objectives
Lead and oversee the multi-discipline project team, managing daily operations and delegating responsibilities
Serve as the main liaison between project teams and clients, addressing project status, scope, and opportunities
Represent the project team in internal and client meetings, providing operational and financial project status updates
Collaborate with Field Managers, Project Coordinators and subcontractors to ensure compliance and execution on targeted forecast dates
Evaluate and mitigate project risks, including project viability and timeline delays, and proactively work with project team and/or client to address
Provide self-perform support, as required, where needed to meet internal and external deadlines and targets

Communication:
Team Communication: Establish and maintain regular communication channels within the team, such as daily check-ins, weekly meetings, or project updates, to ensure alignment of tasks, goals, and priorities
Executive Updates: Provide timely and accurate updates to executive management on project progress, team performance, and any emerging risks or opportunities
Information Flow: Act as a central point of communication, ensuring critical information is disseminated efficiently between team members and leadership to support informed decision-making
Proactive Issue Reporting: Identify potential challenges or delays and communicate these proactively to the team and executive management, along with recommended solutions or mitigations

Financial Oversight and Profitability:
Full ownership and accountability of the projects financial cycle, including revenue recognition, P&L, budgeting, forecasting, PO management, unbilled accounts, and receivables
Monitor and manage all financial aspects of the Project, including monthly, quarterly, and annual revenue forecasting, subcontractor costs, internal direct labor, and overall P&L
Assess and fully understand financial projections and identify potential issues or risks in the budget, proactively addressing them with the BUL Director to maintain financial health and executing on forecasted targets

Business Development and Client Relations:
Identify and act on sales opportunities with existing clients to expand and grow existing programs
Build, cultivate and maintain strong client relationships, continuously enhancing service delivery and client satisfaction

Process and Team Development:
Drive internal process improvements through people, processes, and technology to enhance team efficiency and project delivery
Work with the BUL Director, and/or operations team to identify and implement process improvements to streamline project workflows and increase internal efficiencies (e.g., Project Dashboard creation, client database process optimization, etc.)
Continuous Improvement: Coach, manage, and develop project team members through regular meetings, addressing resource needs, performance issues, growth opportunities, fostering a high-performance culture and team atmosphere within the unit

Staffing
Ensure proper project staffing by assessing resource needs and coordinating with HR to onboard internal team members or recruit external 1099 contractors and subcontractors, as necessary
Manage and evaluate staffing options for projects, including identifying skill gaps, interviewing potential hires, and overseeing the selection of qualified sub-vendors to meet project demands and maintain quality standards

Onboarding Coordination and Training:
Develop and implement onboarding plans for new employees, staff, and sub vendors, ensuring they understand company policies, processes, and project-specific requirements
Training Delivery: Provide or coordinate comprehensive training programs tailored to the roles and responsibilities of new team members and sub vendors, focusing on operational tools, workflows, and quality standards
Ongoing Support: Serve as a resource for new and current project team members by addressing questions, providing guidance, and ensuring they have the tools and knowledge necessary to succeed in their roles
Performance Integration: Monitor and evaluate the progress of new hires and sub vendors during the initial stages of their assignments, offering feedback and additional training to ensure smooth integration into the team
Knowledge Sharing: Facilitate knowledge transfer by connecting new hires with experienced team members and providing access to relevant resources, documentation, and best practices

Data Management and Reporting:
Ensure accurate data entry, tracking, and management of all project-related information within the customers required database(s), inRanges Sitetracker platform, or other company-required systems
Generate specific reports to manage and monitor all project and financial aspects effectively

Travel and/or Site Visit Requirements:
Regional travel (approximately 5075%) required for audits, site inspections, meetings, and client/project site visits.
Occasional travel to broader geographic areas, including locations outside the continental United States.

Other Duties and Skills:
Maintain continuous awareness and knowledge of the status of all projects
Attend internal and external status meetings, with flexibility in work environments, as needed
Conduct site visits to gather existing conditions and train team and subcontractors to efficiently complete site visits and projects scope of work
Provide guidance and direction to project team members and managers

Competencies:
Excellent interpersonal, presentation, and negotiation skills.
Familiarity with public safety communications systems, cellular networks, software solutions, and audit processes.
Strong self-management and interpersonal abilities to collaborate effectively with customers, subcontractor partners, and internal teams.
Exceptional written and verbal communication skills for engaging with clients, team members, senior management, and stakeholders.
Ability to obtain background clearance as required by government customers.
Current, valid drivers license with a clean driving record.
High-level organizational and time management skills; proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
Flexible and adaptable, with the ability to shift direction as project needs and company strategies evolve.
Strong judgment and decision-making skills; able to make timely, sound business decisions.
Demonstrated ability to manage sensitive information while maintaining confidentiality.
Knowledge of applicable laws, codes, and standards, with a commitment to compliance.
Financial acumen, including experience tracking budgets, margins, invoicing, revenue recognition, and understanding profit-and-loss fundamentals.
Commitment to excellence, high standards, and continuous personal and professional development.

Technical Skills and Software:
Proficient in Microsoft Office Suite, demonstrating strong computer literacy
Experience with project management tools is a plus
Salesforce experience is preferred

Education and Qualifications
5+ years of direct management experience in wireless, two-way radio, telecommunications, construction, public utility, or related industries.
Solid understanding of project management principles and practices.
Strong knowledge of financial reporting and analysis of project results.
Excellent written and verbal communication skills, including public speaking and presentations.
Familiarity with two-way radio and cellular infrastructure products, services,
and systems (preferred).

Physical Demands:
Prolonged periods sitting at a desk and working on a computer
Must be capable of lifting and carrying up to 50 pounds as needed
Must be able to access and inspect all areas of buildings, rooftops and equipment

Demonstrate and Uphold Our Company Fundamentals:
Share Information
Get Clear on Expectations
Do Whats Best for the Client
Honor Commitments
Practice Blameless Problem Solving

Compensation and Benefits:
Competitive base salary
Vacation, holiday and sick pay, health insurance and other benefits
Performance-based incentive plan in accordance with company policy

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