Senior Technical Systems Analyst

Process Analysis & Improvement:

• Conduct in-depth analysis of current business processes across various departments, focusing on identifying areas for automation and AI integration.
• Work with business and technical teams to document business requirements, map processes, and develop detailed system specifications.
• Develop and maintain workflows, system diagrams, and documentation for business process automation and AI initiatives.
• Partner with stakeholders to define pain points and bottlenecks, recommending technical solutions that align with business goals.

AI and Automation Implementation:

• Lead the design and implementation of business automation solutions and AI capabilities, leveraging existing platforms such as Microsoft Azure, HubSpot, and other enterprise systems.
• Collaborate with IT and AI teams to ensure that AI models, tools, and processes are effectively integrated into business operations.
• Evaluate emerging AI and automation technologies to determine their potential fit within the organization, ensuring that they align with our security, compliance, and operational standards.

Technical Expertise & Leadership:

• Provide technical leadership and guidance to junior analysts, developers, and project teams, ensuring that system designs meet the company’s objectives and technical requirements.
• Work closely with project managers and IT teams to deliver automation and AI-driven projects on time and within scope.
• Assist in system testing and validation of AI and automation tools, ensuring they meet functional and performance requirements.

Collaboration & Communication:

• Communicate effectively with both technical and non-technical stakeholders, translating complex technical information into clear, actionable insights.
• Collaborate with internal teams to gather feedback, continuously refining and improving systems and processes.
• Document and present analysis, recommendations, and progress reports to senior leadership and other key stakeholders.

Required Qualifications:

Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in systems analysis, with at least 3 years focusing on AI, automation, or digital transformation initiatives.
• Proven experience working on automation, process optimization, and business transformation projects.
• Strong background in analyzing and improving business processes, preferably within the healthcare industry.

Technical Skills:

• Experience with business automation platforms (e.g., Microsoft Power Automate, n8n, or similar).
• Familiarity with cloud platforms (Microsoft Azure, AWS, etc.) and tools for system integration.

Job Types: Full-time, Contract

Pay: $60.00 - $70.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance

Work Location: In person